-Led the development and launch of the foreUP Payments product, a payment processing solution for golf courses and clubs-Conducted market research and customer and software analysis to identify product opportunities and inform product strategy.-Collaborated with cross-functional teams, including engineering, sales, marketing, and customer support, to ensure successful product development and launch.-Managed product backlog and prioritized feature development based on customer… Show more -Led the development and launch of the foreUP Payments product, a payment processing solution for golf courses and clubs-Conducted market research and customer and software analysis to identify product opportunities and inform product strategy.-Collaborated with cross-functional teams, including engineering, sales, marketing, and customer support, to ensure successful product development and launch.-Managed product backlog and prioritized feature development based on customer feedback, market demand, and key objectives and results.-Partnered with engineering team, utilizing the Agile Scrum methodology for collaboration.-Utilized SQL to monitor the performance of foreUP Payments and identify issues to ensure the continued success and improvement of the processing solution.-Worked closely with engineering team to ensure timely delivery of high-quality software products.-Provided product training and support to staff and customers.-Continuously monitored the competitive landscape and market trends to ensure foreUP Payments remained a competitive and innovative product.-Maintained strong relationships with payment processing partners to ensure the ongoing success and improvement of the product. Show less

-Manage CSM's and Senior CSM's-Develop and train the skills and processes of CSM's-Create and develop standard operating procedures for CSM program -Internal work with Directors and Managers to develop cross-department cooperation-Conduct weekly training meetings and personal development training one-on-one

Manage and maintain the business to business, B2B, relationships with current foreUP Clients. Customer Success Managers are responsible for the initial setup and training of clients. The main role of a CSM post-implementation is to act as a software and business advisor for clients to ensure maximum utilization of the software in accordance with the client's business plan. Senior CSM's conduct strategic quarterly contacts and annual reviews as a business consultant to discuss operational… Show more Manage and maintain the business to business, B2B, relationships with current foreUP Clients. Customer Success Managers are responsible for the initial setup and training of clients. The main role of a CSM post-implementation is to act as a software and business advisor for clients to ensure maximum utilization of the software in accordance with the client's business plan. Senior CSM's conduct strategic quarterly contacts and annual reviews as a business consultant to discuss operational programs and software usage. Senior CSM's manage book of businesses up to $1,000,000 in ARR. Show less

As an Assistant Project Manager at USGA, my role was to assist the Project Managers and Sr Project Manager with all the tasks of their project. The duties consisted of reviewing architectural drawings, Shop Drawings, editing DWG files, creating DWG drawings for a project, ordering parts and supplies upwards to half a million dollars, and managing the Purchase Orders for the team. A project manager must show high attention to detail, excellent time management, multi-tasking abilities, excellent… Show more As an Assistant Project Manager at USGA, my role was to assist the Project Managers and Sr Project Manager with all the tasks of their project. The duties consisted of reviewing architectural drawings, Shop Drawings, editing DWG files, creating DWG drawings for a project, ordering parts and supplies upwards to half a million dollars, and managing the Purchase Orders for the team. A project manager must show high attention to detail, excellent time management, multi-tasking abilities, excellent communication skills, superior problem solving skills, high levels of organization, teamwork, and confidence. Show less

Project Manager that overlooks projects that are installed to receiving approval with utility providers, working with operation's offices, Vivint Solar corporate departments, local municipalities, and customers.

Coordinator of Youth for Ron Paul college campaign chapters in northern California. Worked with college campaign and local grass roots campaigns. Transitioned into state wide Ron Paul organization state chair position for post campaign organization.