Francisco Martín

Francisco Martín Email and Phone Number

Incident Manager | IT Support | React + Node + MySQL @ Accenture
dublin, dublin, ireland
Francisco Martín's Location
Málaga, Andalusia, Spain, Spain
About Francisco Martín

Francisco Martín is a Incident Manager | IT Support | React + Node + MySQL at Accenture. They is proficient in Italian and English. Colleagues describe them as "Working with Francisco was an absolute pleasure. He consistently demonstrated a high level of skill and expertise, which was evident in his exceptional work quality and timely delivery. He was a valuable asset to our team, always willing to go above and beyond to ensure the success of the tasks. I would highly recommend Francisco to any organization looking for a skilled and dedicated professional." and "It was a great experience working with Fran. He consistently showcased exceptional skills and expertise which contributed to outstanding work quality and on-time delivery. He was an asset to our team, always a team-player willing to lend a hand and even exceed expectations. Fran is a highly skilled professional with a great attitude and respectable work ethic, and I would recommend him to anyone seeking a skilled and dedicated colleague."

Francisco Martín's Current Company Details
Accenture

Accenture

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Incident Manager | IT Support | React + Node + MySQL
dublin, dublin, ireland
Website:
accenture.com
Employees:
407706
Francisco Martín Work Experience Details
  • Accenture
    Service Desk Technician
    Accenture Dec 2023 - Present
    Málaga, Andalusia, Spain
    Provide telephone support and IT assistance to users in both English, Frenchand Spanish. Manage tickets and resolve IT incidents efficiently.Administer user accounts in the domain. Handle customer supportusing ITIL methodology. Collaborate with other support teams. Deployand configure virtual environments.
  • Bestseller
    Major Incident Manager
    Bestseller Apr 2021 - Oct 2022
    Málaga, Andalusia, Spain
  • Bestseller
    Product Support Specialist
    Bestseller Jul 2020 - Oct 2022
    Málaga, Andalusia, Spain
  • Bestseller
    It Support
    Bestseller Feb 2019 - Oct 2022
    Málaga, Andalusia, Spain
    Product Support Lead for Customer ServiceService Desk Onboarding TrainerMajor Incident Manager
  • Sellbytel Group Spain
    Sales Support Specialist
    Sellbytel Group Spain Aug 2017 - Feb 2019
    Málaga, Andalusia, Spain
  • Elior
    Team Leader
    Elior Sep 2015 - Jun 2017
    London, United Kingdom
    Promoted from Senior Customer Service Assistant
  • Elior
    Senior Customer Service
    Elior May 2015 - 2016
    London, United Kingdom
    Promoted from Hospitality Floor Assistant Supervising all aspect of customer service with special attention to the team dynamics and how they affect the service providedBudgeting, ordering, cost control and stock takeResponsible for the quality of supplies ensuring all H&S procedures are follow at all time
  • Retail Active
    Market Reseacher
    Retail Active Aug 2013 - 2014
     Writing detailed reports and presenting results Analyzing and interpreting data to identify patterns and solutions
  • Apex Hotels
    F&B
    Apex Hotels Apr 2010 - Jun 2013
    City Of London
     Rooms Service Attendant  Conference Attendant Bar and Restaurant Attendant
  • Cremonini Rail Iberica
    Cabin Crew
    Cremonini Rail Iberica Jun 2008 - Mar 2009
     Comfort and safety of the passenger.
  • Viajes Bratury
    Travel Assistant
    Viajes Bratury Aug 2007 - Jun 2008
     Sales and information of vacation packages
  • Easy Parking
    Receptionist
    Easy Parking Apr 2006 - Apr 2007
    Malaga Airport
     Responsible for parking and rental car overnight at the airport.

Francisco Martín Education Details

  • Socratech
    Computer Software And Media Applications
  • Elior Academy
    Elior Academy
    Customer Service Champion
  • Centro De Estudios Aeronauticos Malaga
    Centro De Estudios Aeronauticos Malaga
  • The Skills Partenership
    The Skills Partenership
  • I E S Alfaguara
    I E S Alfaguara

Frequently Asked Questions about Francisco Martín

What company does Francisco Martín work for?

Francisco Martín works for Accenture

What is Francisco Martín's role at the current company?

Francisco Martín's current role is Incident Manager | IT Support | React + Node + MySQL.

What schools did Francisco Martín attend?

Francisco Martín attended Socratech, Elior Academy, Centro De Estudios Aeronauticos Malaga, The Skills Partenership, I E S Alfaguara.

Who are Francisco Martín's colleagues?

Francisco Martín's colleagues are Likitha G, Barkha Sharma, Dhruv Raina, Aditya Kumar, Piyaa Sharmaa, Jyoti Chuphal, Arunkumar Nambiar (Cissp, Cism, Ccsk V4, Pmp).

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