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Francisco Primo Email & Phone Number
Lead Technical Consultant
at
Sprinklr
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Lead Technical Consultant
Location
London, England, United Kingdom
Company size
Who is Francisco Primo? Overview
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Quick answer
Francisco Primo is listed as Lead Technical Consultant at Sprinklr, a with 4259 employees, based in London, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Francisco Primo.
Francisco Primo previously worked as Technical Consultant - Lead at Sprinklr and Manager, Solutions Architecture & Technical Support at Social Native. Francisco Primo holds Diplomatura En Desarrollo Web, Computer Programming from Universidad Tecnológica Nacional.
Company email context
Email format at Sprinklr
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Sprinklr
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Profile bio
About Francisco Primo
I am a seasoned Solutions Architect and Technology Manager with over 12 years of experience in the tech industry. For the past 3 years, I have led two global high-performing teams: Solutions Architecture and Technical Support. In this role, I built, mentored and motivated my teams to consistently exceed project delivery goals.I have a proven track record of success in scoping, developing and implementing technical solutions, working with clients to understand their business strategy and providing approaches that meet their requirements and needs. Throughout the years, I had the pleasure to work with many top tier brands, including: Adidas, Reebok, SONY, Four Seasons, L'Oréal, Swarovski, H&M, Sephora, American Eagle, John Lewis, IKEA, L'Occitane, Estée Lauder, and many more.I enjoy building and nurturing relationships, not only with clients but also across internal teams. I thrive when working in a collaborative environment. I am a people person, tech lover, natural problem solver and detail-oriented. I am fluent in both English and Spanish.On the tech side, I have broad knowledge on HTML, CSS, JavaScript, SQL, and related technologies (Bootstrap, Sass, jQuery, Node.js, Angular & React). I'm also used to working on version control (Git) and Agile projects. I have experience working with databases and APIs. Also with troubleshooting, documenting and mentoring. In recent years I have also gained knowledge regarding Privacy and Security matters (GDPR, CCPA and TOMs).
Current workplace
Francisco Primo's current company
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Sprinklr
8 roles
Francisco Primo work experience
A career timeline built from the work history available for this profile.
Technical Consultant - Lead
Current
Sep 2024 - Present
Manager, Solutions Architecture & Technical Support
• Head of global Solutions Architecture and Technical Support• Hired, trained and mentored new team members• Set goals and objectives for each team and it's members• Developed and implemented team processes and procedures• Collaborated on keeping the technical and organisational measures up to date; and on the optimisation of automated processes• Prepared reports including each team's metrics and highlights; and presented them in company-wide meetings• Collaborated with other team managers/directors to ensure alignment on priorities and the successful delivery of solutions• Acknowledged for being a key player when signing/renewing deals with high-profile enterprise accounts
Oct 2021 - Sep 2023
Lead Solutions Architect
• Led the development and support of enterprise structures for many Fortune 500 companies, ensuring seamless operations and customer satisfaction• Designed and developed solutions to meet customer requirements• Collaborated with Sales to ensure closing new deals (pre-sales engineering) and renewing existing ones• Developed and maintained relationships with key customers and partners• Led global Technical Support efforts after a Merger / Acquisition• Interviewed, trained and mentored new hires• Defined quarterly team goals and prepared weekly reports to measure progress• Worked closely with other team leads, reviewing potential issues, customer health and product improvements• Employee of the Quarter - Q2/2021
Oct 2020 - Oct 2021
Senior Technical Support Engineer
• Provided technical assistance and custom solutions to top tier brands, including: H&M, adidas, Four Seasons, Sephora, American Eagle, Swarovski, John Lewis, L'Oréal, IKEA, L'Occitane, Estée Lauder, and many more• Improved processes, procedures and policies, to increase efficacy and efficiency• Provided cross-team trainings• Tech Stack: HTML, CSS, JavaScript, jQuery, SQL / MySQL, Git, APIs, JSON, XML, Jenkins, Salesforce, Jira
Jan 2020 - Sep 2020
Technical Support Engineer
• Provided technical assistance to both external and internal customers• Served as a link between Engineering and Customer Success, communicating and educating about any product updates• Created and maintained all related documentations• Tech Stack: HTML, CSS, JavaScript, jQuery, SQL / MySQL, Git, APIs, JSON, XML, Jenkins, Salesforce, Jira
Dec 2018 - Dec 2019
Front-End Developer
• Developed websites, landing pages and web applications, focused on UX/UI (responsive / cross-browser / cross-platform)• Provided cross-team mentorship and trainings• Tech Stack: HTML 5, CSS 3, JavaScript, jQuery, Bootstrap, SQL / MySQL, BEM, Git, Sass, Flexbox, Node.js & React• Brands I have worked with: SONY, Sprint, KFC, CAT, Copa Airlines, DEWALT, Hertz, Keiser University, Que Rica Vida (General Mills), Stanley Black & Decker, Vallarta Adventures and Starwood Preferred Guest (SPG)
Dec 2013 - Nov 2018
Junior Front-End Developer
• Developed complex email templates and landing pages (responsive / cross-browser / cross-platform)• Collaborated with other teams on end-to-end marketing campaigns• Tech Stack: HTML 5, CSS 3, JavaScript, jQuery, Bootstrap
Dec 2011 - Nov 2013
Team & coworkers
Colleagues at Sprinklr
Other employees you can reach at sprinklr.com. View company contacts for 4259 employees →
TB
T. Benny Mathews
Colleague at SprinklrChennai, Tamil Nadu, India
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AJ
Aniket Jha
Colleague at SprinklrKharagpur, West Bengal, India
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GS
Gultaj Singh
Colleague at SprinklrNew Delhi, Delhi, India
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VR
Vishwajeet Raje
Colleague at SprinklrMumbai, Maharashtra, India
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AP
Abhishek Pam
Colleague at SprinklrGurgaon, Haryana, India
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LM
Lakshmi Menon
Colleague at SprinklrBengaluru, Karnataka, India
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SK
Siddhant Kumar
Colleague at SprinklrGurugram, Haryana, India
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LT
Lucie Test
Colleague at SprinklrNew York, United States
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RP
Ravi Palingi
Colleague at SprinklrBengaluru, Karnataka, India
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JH
Johnson Ho
Colleague at SprinklrHong Kong, Hong Kong Sar
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T. Benny Mathews
Colleague at SprinklrChennai, Tamil Nadu, India
View →
AJ
Aniket Jha
Colleague at SprinklrKharagpur, West Bengal, India
View →
GS
Gultaj Singh
Colleague at SprinklrNew Delhi, Delhi, India
View →
VR
Vishwajeet Raje
Colleague at SprinklrMumbai, Maharashtra, India
View →
AP
Abhishek Pam
Colleague at SprinklrGurgaon, Haryana, India
View →
LM
Lakshmi Menon
Colleague at SprinklrBengaluru, Karnataka, India
View →
SK
Siddhant Kumar
Colleague at SprinklrGurugram, Haryana, India
View →
LT
Lucie Test
Colleague at SprinklrNew York, United States
View →
RP
Ravi Palingi
Colleague at SprinklrBengaluru, Karnataka, India
View →
JH
Johnson Ho
Colleague at SprinklrHong Kong, Hong Kong Sar
View →
3 education records
Francisco Primo education
Diplomatura En Desarrollo Web, Computer Programming
Universidad Tecnológica Nacional
Diplomatura En Desarrollo De Páginas Web Dinámicas, Computer Programming
Universidad Tecnológica Nacional
Ingeniería De Sistemas
Instituto Universitario Aeronáutico
FAQ
Frequently asked questions about Francisco Primo
Quick answers generated from the profile data available on this page.
What company does Francisco Primo work for?
Francisco Primo works for Sprinklr.
What is Francisco Primo's role at Sprinklr?
Francisco Primo is listed as Lead Technical Consultant at Sprinklr.
Where is Francisco Primo based?
Francisco Primo is based in London, England, United Kingdom while working with Sprinklr.
What companies has Francisco Primo worked for?
Francisco Primo has worked for Sprinklr, Social Native, and M8.
Who are Francisco Primo's colleagues at Sprinklr?
Francisco Primo's colleagues at Sprinklr include T. Benny Mathews, Aniket Jha, Gultaj Singh, Vishwajeet Raje, and Abhishek Pam.
How can I contact Francisco Primo?
You can use AeroLeads to view verified contact signals for Francisco Primo at Sprinklr, including work email, phone, and LinkedIn data when available.
What schools did Francisco Primo attend?
Francisco Primo holds Diplomatura En Desarrollo Web, Computer Programming from Universidad Tecnológica Nacional.
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