• Provided excellent customer service in a fast-paced environment, addressing customer inquiries and resolving complaints quickly and efficiently to ensure a positive shopping experience.• Managed daily operations, including coordinating employee breaks and overseeing the quality of customer service and product standards.• Developed and managed the staff roster for a team of 15 employees, ensuring appropriate staffing levels to meet customer demand.• Performed daily cash reconciliation by closing tills and self-service machines, ensuring all sales were accurately recorded. Verified sales reports against cash and card totals within each machine to ensure proper balance and compliance with store procedures.• Opened and closed the store, ensuring smooth transitions between shifts and securing the premises at the end of the day.• Handled conflict resolution between customers and staff, managed situations with agitated customers, and addressed issues such as theft or disorder, ensuring a calm and secure environment for both customers and employees.• Submitted weekly employee work schedules and hours to the accounting office, ensuring accurate payroll processing and compliance with company policies.• Monitored product expiration dates, ensuring expired items were promptly removed from the shelves and maintaining a high level of product quality.• Created and updated price labels, including managing price reductions and promotional campaigns to drive sales.• Received and organized deliveries, maintaining accurate stock levels and ensuring efficient storage practices.• Led by example in maintaining store organization, ensuring a clean, well-presented, and welcoming shopping environment.

• Performed full-cycle matching, batching, coding, and managing reports in Excel. Operated bank reconciliations across the Group (Diamond Air Conditioning and XL Air).• Responsible for organizing payment obligations (EURO and Sterling) and ensuring adherence to AP policies and procedures.• Researched vendor statements and review invoices for appropriate documentation and approval, prior to payment. Prepared vendor checks for mailing, account reconciliations, and coding using an electronic A/P processing system.• Entered purchase invoices in an accurate and timely manner in accordance with international VAT / global sales tax rules.• Built and maintained documentation of Accounts Payable processes and providing support to the controller for audit purposes including group banking and others.• Processed incoming receipts and post to Finance/Operations Systems.• Daily reconciliation of cash posting sheets and transaction reports. Processed refunds, corrections, and raised credit notes.• Provided Adjustments for cheques returned from the bank.• Cooperated with stakeholders to ensure invoices are paid and outstanding debtors remain below the agreed level.• Supported the auditors and assisted with the Annual Audit.• Performed VAT, PAYE, and Corporation Tax return preparation and filing. Accountable for ensuring that all tax compliance, including timely and accurately completed VAT, RCT, and PAYE returns, is met. Made sure the VAT returns are correctly filled out and submitted on time.• Prepared a P&L and balance sheet variance analysis for each month, quarter, and year, with precise and understandable commentary for any arising deviations. Achievements• Assisted the production of SAGE Weekly Batch Sales Invoicing & Distribution.• Assisted Credit control - Production of Aged Debtor Reports & Debtor Statements.• Working in a fast-paced, high-volume accounts, developed the ability to work to tight operating deadlines.

• Ensured excellent customer service was provided in every interaction with a customer, ensuring a friendly, welcoming, and helpful approach. • Responded efficiently to till queues always ensuring customer satisfaction.• Processed till transactions securely, quickly, and accurately. Achievements• Developed strong interpersonal skills; presenting impeccable communication skills with all customers, striving to achieve and exceed pre-stablished goals.

• Manufactured goods in accordance with schematics, instructions, or drawings on an assembly line.• Complied with set standards for efficiency and safety to guarantee seamless operations.• Reported incidents, faulty operations, or product imperfections on the assembly line to management.Achievements• Received a nomination for saving time to conclude daily activities.

• Safely loaded and unloaded inventory. Assisted with stock counts - General, Class II & Waste.• Products were sorted and packaged in accordance with criteria for customer orders.• Sorted and filtered products to eliminate poor-quality items.• Liaised with the Sales team to ensure customer orders were fulfilled to the appropriate standard.Achievements• Performed all tasks in an accurate, reliable, and timely manner.

• Executed financial responsibilities with the highest levels of accuracy, handling invoices, financial paperwork, entries, and controlling payables and receivables into bank accounts, income tax, and employee expenses claims.• Prepared statutory financial statements and sets of accounts for small/medium-sized companies, ensuring compliance with the Revenue and Companies Registration Office.• Provided bookkeeping, bank, sales, and purchases entries, as well as Debtors, Creditors, Bank, and Cash and Credit Card reconciliations.• Performed VAT, PAYE, and Corporation Tax return preparation and filing, along with weekly and monthly payroll. Ensured all tax compliance, including timely and accurate completion of VAT, RCT, and PAYE returns. Ensured correct filling out and timely submission of VAT returns.• Prepared P&L and balance sheet variance analysis for each month, quarter, and year, with precise and understandable commentary for any arising deviations.• Maintained all books and records, registering fixed assets, and determining relevant depreciation on clients' systems.Achievements• Maintained a highly efficient filling system for all financial and other matters.• Assisted in the preparation of the audit files.• Improved the ability to manipulate data & reports.System: NBC, Excel and etc.

• Booked and maintained all accounting records on the system.• Provided bookkeeping, bank, sales, and purchases entries, along with Debtors, Creditors, Bank, and Cash and Credit Card reconciliations.• Assisted in monitoring and ensured compliance with regulatory requirements.• Assisted in the preparation and submission of the annual corporation tax returns, including tax settlements. Assisted in the preparation and submission of VAT and PAYE/PRSI returns.• Executed bank statements and all transactions, posted, and allocated daily from all accounts.• Dealt with, in conjunction with the account manager, the client auditors and responded to requests for additional information, such as backup schedules/workings, etc.• Prepared monthly management accounts from original books of entry through to trial balance, along with a draft executive summary and all relevant schedules for review by the account manager.• Prepared budgets, forecasts, and cash flows, where relevant.• Maintained bank accounts, ensuring completeness of statement records/advice slips and full account reconciliation.• Carried out financial responsibilities with utmost precision, managing invoices, financial paperwork, entries, and overseeing the control of payables and receivables in bank accounts. Additionally, handled income tax management and processed employee expenses claims.Achievements• Developed keen administrative skills and demonstrated the ability to work well under pressure. System: Dexion.

• Recorded of received and issued invoices in the ERP system to ensure accurate and comprehensive documentation.• Entered and maintained client service professionals’ assignment schedules.• Tracked due dates and communicated status to the appropriate person in charge. Assisted with expense reports.• Performed quality control review of tax returns and data entry and reconciliation in a variety of systems for several companies.• Gave exceptional client service and was responsible for maintaining regular contact with the client team. • Assisted in the coordination and implementation of new firm tax software in compliance with firm standards.• Assisted in a variety of business tax work (e.g., ad-hoc advisory, international tax matters, R&D tax credits, awareness of VAT and employment tax aspects).Achievements• Participated in various process improvements initiatives and other ad-hoc projects as defined by the business.• Got promoted to Bookkeeper being recognized for outstanding work provided. System: Dexion.

Task routine: - Reconciliations suppliers and Bank Reconciliation. - Invoices Entry, Tax Reports, Organised date on Word, Spreadsheet on Excel. - Invoices send to Costumers. - Statement send to Costumers, Banks, Partners and investors. - Allocated Payment.System: Alterdata Software