Francisco Romero Cubillos Email & Phone Number

Santiago, Cl

Spain

Palma, Islas Baleares, España

- Develop and implement action plans to achieve annual goals in the women's segment.- Train and develop the sales team to enhance product knowledge and selling techniques.- Monitor and analyze sales figures in the segment to identify trends and make adjustments.- Initiate promotional activities to boost sales in the women's category.- Collaborate regularly with headquarters in Madrid to align on strategic directives and brand guidelines.- Work closely with the Store Manager to ensure coherent execution of brand strategy.- Build and maintain customer relationships to foster loyalty and repeat purchases.- Conduct market analysis and competitive research to continuously improve sales strategies.

Palma, Islas Baleares, España

- Performed the Selling Ceremony, consistently achieving excellent sales results.- Guided clients through the brand’s values and heritage with natural elegance and commercial acumen.- Creating long-term value for both clients and the company.- Drove and exceeded sales objectives, focusing on KPIs, conversion rates, and data collection.- Ensured the highest level of customer service and quality of sales.- Supported and maintained company visual merchandising presentation standards.- Processed transactions accurately and professionally in accordance with company policies.- Contributed to team performance by sharing knowledge, practices, and mentoring.- Effectively demonstrated adherence to company initiatives, including Retail Excellence and CRM.

Lahr, Baden-Württemberg, Germany

- Plan, coordinate, and implement projects for the launch of new premium products.- Develop and maintain project plans, budgets, and timelines.- Collaborate with the marketing team to create sales and promotional materials.- Analyze market trends and competitive activities to identify growth opportunities.- Coordinate the supply chain, including procurement and logistics.- Conduct market research to gather customer feedback and assess product acceptance.- Work with sales teams to maximize sales strategies in both online and offline channels.- Monitor and report on project progress, adjusting strategies as needed.

Lahr, Baden-Wurtemberg, Alemania

- Support the coordination of vegetable imports from Spain and Europe.- Assist in the distribution of goods to major German supermarkets.- Organize and oversee logistics processes for the corresponding transport vehicles.- Communicate with suppliers and logistics partners to ensure smooth operations.- Create and maintain import documentation and product lists.- Analyze and optimize logistics and distribution processes.- Assist in planning transport schedules and routes.- Collaborate in resolving logistical challenges and conducting problem analyses.

- Performed the Selling Ceremony, consistently achieving excellent sales results.- Guided clients through the brand’s values and heritage with natural elegance and commercial acumen.- Creating long-term value for both clients and the company.- Drove and exceeded sales objectives, focusing on KPIs, conversion rates, and data collection.- Ensured the highest level of customer service and quality of sales.- Supported and maintained company visual merchandising presentation standards.- Processed transactions accurately and professionally in accordance with company policies.- Contributed to team performance by sharing knowledge, practices, and mentoring.- Effectively demonstrated adherence to company initiatives, including Retail Excellence and CRM.

Sydney, Australia

- Delivered an exceptional luxury shopping experience to customers.- Built and maintained strong customer relationships through effective CRM strategies.- Managed customer inquiries and resolved complaints and refunds professionally.- Achieved KPIs set by the company to drive sales performance.- Oversaw stock control and management, ensuring merchandise was well-displayed.- Processed transactions accurately, balancing cash register and end-of-day reports.- Maintained store cleanliness and adherence to company standards.- Ensured security within the store, monitoring for theft and fraudulent activity.

Sydney, Australia

- Performed on the floor in charge of the Men’s department- Managed sales and provided products and services to fast fashion clients- Collaborated with the womenswear department- Worked on visual merchandising in accordance with HQ guidelines

Las Condes, Santiago De Chile

- Started as a Human Resource Analyst, working directly with the HR Manager.- Promoted to Corporate Training Coordinator after 6 months of training.- Mapped out training plans and designed/developed training programs for over 1,000 employees.- Selected training methods (e.g., simulations, mentoring, professional development classes).- Assessed instructional effectiveness and summarized evaluation reports to determine training impact.- Partnered with internal stakeholders and liaised with subject matter experts on instructional design.- Maintained an updated resume database and training records.- Managed and maintained in-house training facilities and equipment.

Chile

Chile

Magister En Gestión De Recursos Humanos, Desarrollo De Recursos Humanos

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