Francisco Reis

Francisco Reis Email and Phone Number

Retail Operations Manager at Lindt & Sprüngli @ Lindt & Sprüngli
kilchberg, zurich, switzerland
Francisco Reis's Location
São Paulo, São Paulo, Brazil, Brazil
Francisco Reis's Contact Details

Francisco Reis personal email

About Francisco Reis

Over fifteen years experience working in retail environment holding positions such as Store Operations, Merchandising and Store Management. Highly skilled in overseeing daily store operations and achieving set goals. Proficient in understanding marketplace needs and strategies needed to drive sales. Hands on experience in ensuring proper merchandise presentation. In depth knowledge of controlling expenses to maximize profitability. Demonstrated ability to motivate, lead employees and resolve conflicts. Proven ability to hire, select, train and develop the right candidates. Excellent communication skills. Results driven approach. Very detail-oriented. KPI’s implementation experience. Optimistic and Go getter. Hard working. Team player with cross-functional awareness and familiar with multi-cultural teams, very curious and passionate in new technologies.

Francisco Reis's Current Company Details
Lindt & Sprüngli

Lindt & Sprüngli

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Retail Operations Manager at Lindt & Sprüngli
kilchberg, zurich, switzerland
Website:
lindt.com
Employees:
2902
Francisco Reis Work Experience Details
  • Lindt & Sprüngli
    Retail Operations Manager
    Lindt & Sprüngli May 2016 - Present
    São Paulo E Região, Brasil
    Managed retail, operations and training division in Brazil market, taking care of 72 stores with a team of 8 people directly and about 450 people indirectly. Developed and implemented Incentive plans, motivating staff to succeed and focus on sales. Created positive sales and training culture, focusing on needs-based selling and celebration of success, allowing sales to occur without disregarding customer experience.
  • Salvatore Ferragamo
    Retail Manager & Buyer
    Salvatore Ferragamo Sep 2014 - May 2016
    São Paulo E Região, Brasil
    Oversaw overall sales and buying for all 4 Retail branch locations (2 in Sao Paulo and 2 in Rio de Janeiro). Hired, coached, and developed staff of 35 people.
  • Burberry
    Retail Operations Manager
    Burberry Jan 2011 - Sep 2014
    São Paulo E Redondezas, Brasil
    Started as Assist Manager, being promoted after six months to General Manager where I stayed for one year and now responsible for the entire store operations in Brazil. Training and development, inventory control, cash management, store administration, Health and Safety, compliance, Facilities and hospitality, merchandise distribution, etc. Ensuring exceptional customer service experience for each customer every time. Ensuring smooth operations on and off the shop floor. Successfully opened five stores.
  • Ellus & Guests
    Store Manager
    Ellus & Guests Feb 2010 - Jan 2011
    São Paulo E Redondezas, Brasil
    Manage store operations by ensuring exceptional performance and excellent customer services. Assist customers in all aspects of store services including handling complaints and inquiries. Hire, train and supervise employees. Ensure banking is manage efficiently and cash and receipts are reconciled. Manage bi-annual inventories. Coordinate sales promotions and provide sales targets handling a team of twelve people. Managed two stores contemporarily: Cidade Jardim Mall and Oscar Freire Street.
  • Prada
    Sales Associate & In-Store Visual Merchandiser
    Prada Oct 2007 - Oct 2009
    Madrid Area, Spain
    Identify customer’s needs and objections to educate them of the products to be purchased. Recommend items that will appeal to the customer’s budget and needs. Establish and maintain relationship with both long term and new clients to establish cliente base. Aid on set the company’s standards from Italy in Spain. Opened two new stores in Madrid.
  • Zara
    Assistant Store Manager
    Zara Sep 2004 - Oct 2007
    Florencee Redondezas, Itália
    Oversee store opening and closing procedures. Handle all merchandising, inventory control, ordering, cash control, customer services issues, etc. Help on hire, train and supervise four shifts. Manage a team of sixty employees in young age daily. Manage a remote off site and the store replenishment process on a hourly basis, based on the sales report. Help on resolve conflicts. Worked on the startup of this, which was the second largest store of Zara in Italy in value of sales.

Francisco Reis Skills

Fashion Luxury Goods Merchandising Apparel Visual Merchandising Retail Trend Analysis Store Management Luxury Trend Inventory Management Negotiation Customer Service Sales Retail Sales Store Operations Loss Prevention Window Displays Pos Inventory Control Sales Management Team Leadership Profit Controle De Estoque Moda Produtos De Luxo Varejo

Francisco Reis Education Details

  • Helio Alonso University
    Helio Alonso University
    Journalism

Frequently Asked Questions about Francisco Reis

What company does Francisco Reis work for?

Francisco Reis works for Lindt & Sprüngli

What is Francisco Reis's role at the current company?

Francisco Reis's current role is Retail Operations Manager at Lindt & Sprüngli.

What is Francisco Reis's email address?

Francisco Reis's email address is fr****@****ail.com

What schools did Francisco Reis attend?

Francisco Reis attended Helio Alonso University.

What are some of Francisco Reis's interests?

Francisco Reis has interest in Social Services, Civil Rights And Social Action, Poverty Alleviation, Disaster And Humanitarian Relief, Animal Welfare.

What skills is Francisco Reis known for?

Francisco Reis has skills like Fashion, Luxury Goods, Merchandising, Apparel, Visual Merchandising, Retail, Trend Analysis, Store Management, Luxury, Trend, Inventory Management, Negotiation.

Who are Francisco Reis's colleagues?

Francisco Reis's colleagues are Esme Lo Faso, Maya Van Der Laan, Kate Power, Renu Isaac, Jocelyne Corbeil, Myra Grimes, Sutjipto Supriadi.

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