Francisco Rodriguez Email & Phone Number

Berlin, Germany

Munich, Bavaria, Germany

Berlin, Berlin, Germany

Led the discovery and implementation to enhance our B2B platform to other use cases, impacting reward configuration, validation, fulfillment, and the analytics offered, increasing the total granted rewards by 15%. Drove the adoption of a new Reward Engine among our customers, based on multichannel tracking (snippets / API / importers). We increased the accuracy of the data received by 10%.

Berlin, Germany

Led the validation and reshaping of the registration process and insurance acquisition funnel for our B2C mobile app, increasing the number of active users by 5%. Reviewed the existing logic of our B2B matching logic from sources like FondsFinanz and other insurers, and influenced my team to try a new waterfall schema, increasing the commissions collected by 25%.Guided the team to achieve an upgrade of our primary internal tool, adding a brand new navigation concept (material UI based). Reduced the spent time on systems by our after-sales team by 15%.

Santiago, Santiago Metropolitan Region, Chile

Led a team of 4 people to develop the expansion projects to Mexico and Colombia, studying the markets on-site and creating a business plan to start operations in those countries, including the full migration of our tech stack.

San Isidro, Lima, Perú

Directed the expansion of the company into Peru, overseeing the entire branch and leading its operations for the initial 4 months. Built and managed 4 teams totaling 25 people, being responsible for product development, data analysis, after-sales services, and business continuity. Led the development of our B2B platform which managed core processes like sales, underwriting, issuing, and claims, fostering an agile culture. Decreased total time to grant a policy from 5 days to 48 hours.

Santiago, Chile

In charge of the operations & IT teams, responsible for data analysis, after-sales, and software management. In-house automation of operational processes and reports using Java, SQL, and VBA.

Provincia De Santiago, Chile

Sales analysis and market research (fixed line & internet services) for the corporate segment. Elaboration and delivery of internal reports to the board. Development of a new flow of information between seven call centers, in order to improve the efficiency of the reports obtained, through previous research and training of the involved teams.

Santiago, Chile

Planning of product purchases, every 6 months, during the specified period. This involved travelling to different branches throughout the country and manage internal and external teams in order to assess the current stock and selling cycle of each store.

Calama, Chile

Planning and application of improvement tasks regarding the Mine's milling & flotation line, with daily supervision to working crews, and optimized management of the available physical resources, according to priorities given by the COO weekly.

Provincia De Valparaíso, Chile

Industrial Engineer, Ingeniería

Fintech Professional Certificate, Information Technology

Reinsurance Training Program For Latin America, Reinsurance

Program: “Risk-Based Capital Requirement Model", Gestión Actuarial

Introduction To Actuarial Principles, Gestión Actuarial

Get Into Tech, Information Technology

Career development program equipping participants with highly sought-after digital skills in the fields of: Design Thinking, Social Media.