In 2007, I was promoted to Systems Engineer, then in 2018 to Solutions Architect, directing the technical sales, business development, and P&L growth of Cisco’s portfolio of solutions as a leader for the company's enterprise education and government sector, with a primary focus on South Florida. As such, I stimulate demand and build mindshare via technical consulting, the cultivation of client C-level executive relationships, the architecture of end-to-end solutions, and collaboration with Cisco account managers and channel partners on project design, pricing, bids, and service delivery. In addition, I am responsible for strategic planning, client engagement, and consultative account management. Key achievements:►Building a strategic roadmap that grew my book of business by 350%, accelerating market and portfolio growth via proactive support and integrated solutions for client CxO leaders.►Work with customers and partners as an advisor to provide an architectural perspective across the Cisco product and services portfolio.►Engage in consultative fashion to help customers identify, evaluate, implement, and adopt solutions aligned to their business objectives.►Leading the architecture and delivery of innovative cloud, on-premise, and hybrid solutions in partnership with product owners, account managers, channel, and clients.►Coordinate resources to recommend, develop, and propose appropriate customer solution and services offerings: Software Defined Network initiatives; IT infrastructure automation; Cloud, hybrid cloud and on-premise solutions. ►Driving product growth via the rapid market introduction and client adoption of generations of new Cisco solutions.►Achieving top-tier KPIs for client satisfaction.►Program managing Business Unit and Technical Marketing Engineer Roadshows and “lunch and learns” driving client demand.►Being appointed to serve as coach and mentor to internal Account Managers, Systems Engineers, and Solutions Architects.

In this role with Cisco’s newly created Services group, I directed the full scope of client enterprise technology programs. This entailed driving business planning, alignment, and collaboration with client executives, technologists, and internal stakeholders across the entire lifecycle of high-value programs from initial analysis through budgeting, statements of work, resource planning, final signoff and change management. Cross-functional project teams were comprised of engineers, technicians, client sponsors and engineering teams, channel partners, subcontractors, and support specialists. Key achievements:►Improving top-down strategic planning and execution as the key client business partner on Cisco's routing, switching, IP telephony, wireless, IP, and security programs for Enterprise, Public Sector, and Service Provider verticals.►Migrating a major consulting firm from a legacy 85-node Avaya PBX/Intuity voicemail to Cisco IP Telephony Call Manager and Unity, a program with a $48M combined total budget and covering over 30K handsets.►Directing a major university’s $8.4M redesign of a new routing and switching infrastructure for 6,000 users.►Leading the migration of over 8,000+ stores with a retail chain to a WAN with a redundant network core and CIP interfaces.

AT&T is a major telecommunications and technology firm.Upon Citibank's outsourcing of information technology services to AT&T, I was recruited to head Engineering Services for Citi’s Latin America division.

Citi is a major multinational investment bank and financial services corporation.I served as a Project Manager and Network Engineer with Citibank’s Global Networking group.