conciliations, collections and credit functions to our clients un Us, Canada

Reviewing clients accounts and profiles, checking their information to avoid any money laundry issues, verifying their transactions and updating their personal information. Back office,• Achievements: • Handeled an averaged of 18records per month,• Quality average over the 90 percent.

Risk Analyst, Reviewing personal client's information, transactions, and verifying that all transactions will not be related with money laundry.

Customer Service, Page plus , Western Dental Hard Collections , Collecting dental loans and , processing arrangements., Game stop Costumer Service and tech support ,apps maintenance, hardware support, network support , assistance to password reset, credits and subscriptions to Game Informer magazine, and assistance with apps in power up rewards home page.GSK (Glaxo Smith Kline) Technical support in access, hardware, network and Applications to US and UK associates .Achievements: • Handled an averaged of 120 calls per day,• Quality average over the 90 percent.• Leadership, when I was assigned as Second level agent in night shift.• Excellent customer service Skills with Clients and internal customers.• Used to Work without supervison and under pressure

HRD Collections Agent, , Home loans collections . Home Loans Arrangements back office Achievements: • Handled an averaged of 50 records per day,• Quality average over the 90 percent. • Dealing with clients and processing arrangements over the goals established.• Excellent customer service Skills.• Used to Work without supervison and under pressure