Glazier | Project Management | Sales | Marketing | Account Management | Business Development | Customer Service | Sales Support | Ecommerce | Startup | Insurance Compliance | CRM Systems | Call Center | Leasing | Purchasing | Budget | Procurement | Vendor Relations | Strategic Sourcing | Property Management | Visionary in Business Processes & Cloud Based Implementation | Estimator Accomplishments​• 20 years experience in successful sales, business development, and marketing• Startup – $250,000 to $1.5M in home and commercial servicing business• Startup - Increased client base 250% becoming top window repair company in the region• Developed the ‘Go-To’ company for window repair on a regional basis• Managed 3 divisions of 25 employees remotely• Created innovative trade shows increasing exposure and sales by 200%• Startup – Commercial apartment building complex -$100,000 to $600,000 in gross sales• Responsible for masterminding, outlining, and developing real estate sales and leasing portfolio of 19 properties – purchase, renovate, leased, managed, and sold – single-family, duplex, townhome, 4-6 unit properties• Clients included – Grey Star Property Management, Holland Residential, Alliance Residential• Strong Google AdWords and social media acumen to increase referrals and sales in business• Executed call center in Nicaragua saving the company 45% in employee payroll• Ran marketing seminars by educating groups of professionals in ASHI, AAMD, NARPM• Lead project converting entire business into SaaS /Cloud-Based Business Key Skills• 20 years experience providing solutions to business systems and increasing profits• Knowledge of Project Management methodologies• Knowledge of Trello- Kanban board• Knowledge of Lean business model• Managed software implementation deployments of: • Office 365 - Outlook, Teams, Word, Excel, SharePoint, Microsoft Dynamics • Sage, Sage CRM, BlueBeam, Trello, 8x8 Call Center Software, Jive Communications Software, • Service dispatch software initiated to close• consensus-driven management style• Implementing business systems from paper to paperless • Lead Trade Shows, Networking, Industry Events Education​​​​​• Certification -QuickBooks Online ProAdvisor• Certification -Project Management Professional PMP• Certification -SST Supervisor Card (32 hour)• Certification -OSHA 30 Hour Construction Safety • Certification -Train the Trainer l & ll –TalentSmart Emotional Intelligence• Certification -Train the Trainer l –ColorCode Personality Science