Perform advanced information technology functions involving the development, implementation, and maintenance of Air-Force wide IT hardware and software requirements. This involves reviewing requirements, planning objectives, managing the acquisition, and coordinating implementation actions to manage IT hardware, software, and operating systems.Perform a variety of specific duties designed to develop knowledge and skill in applying program management responsibilities in support of systems acquisition. Perform specific, routine tasks to assist in collecting, compiling, and analyzing a variety of program data for the systems acquisition process. Assist in development of programming and planning projects; or studies, and in evaluating specific portions of program plans or operations.Participate in the development of Management Information System’s (MIS) in support of customer needs. Utilize technology and management principles to assist in the development or modification of IT methods and capabilities to subject matter requirements and end user abilities. Assist in the development of MIS capabilities which enhance the effectiveness and efficiency of work processes performed by others. Participate in the design and development of IT applications as needed in support of MIS projects. Conduct end user demonstration and orientation upon implementation and as needed to ensure.Carry out special projects assignments to include the development of written summaries and reports to be used by higher level IT specialists, contractors and/or customers serving as a team member on conventional, standard studies; etc. Use a wide range of IT systems manuals, standard publications and technical material to obtain information analyze data and prepare reports. Present briefings or presentations on findings, which may require gaining senior specialists' acceptance of proposed solutions.

Well grounded experience in common office productivity applications, troubleshooting and resolving common hardware/software problems, experienced with operation protocols for desktop, laptops, tablets, mobile smart phones, and other handheld devices. Well versed working with active directory, and Cisco’s Call Manager.

Hired as full-time junior systems administrator following initial internship role.Performed help desk support for employees across North and South America configuring,troubleshooting, monitoring, upgrading and maintaining systems hardware, software, and relatedinfrastructure.Administrated Active Directory groups, users and workstations for properly configured permissions.Worked on CISCO's Call Manager, maintaining user's VoIP account.Extensively troubleshot IBM's Lotus Notes clients.Performed hard drive disaster recovery: virus protection, malware and rootkits eradication.Documented procedures and training plans using Visio, Excel and MS word.Prepared and updated monthly project status reports.

Performed as Jr. UNIX System Administrator for Combat Ammunition System (CAS): Responsible for authentication and access control, vulnerability assessments, regulatory compliance, system integration planning and monitoring.Initiated daily main frame activities, ensuring compliance with strict security procedures.Conducted daily backups, reports, inventory, repairs and monthly validations of servers.Developed and established periodic security training requirements for users, focusing on emergencyactions of critical assets.Developed and implemented security policies and procedures for 240 users to follow.Safeguarded all COMSEC classified cryptographic material used to operate CAS-B and message center circuits.Served as supervisor and responsible for receipting, identifying, inspecting, storing, reconditioning,issuing, delivering, maintaining, testing, and assembling multi-million dollar assets.Provided repair maintenance documentation and records for inventory management actions.Supervised, trained, and mentored junior Air Force Airmen.Honorably transitioned from the the Air Force in July 2010 to pursue desired career and education inCybersecurty