Francisco Ulloa Email & Phone Number

Miami, Florida, United States

*Manage day-to-day operational aspects of deliverables, project scope and network mutual goals in collaboration with senior management.* Effectively communicate and set project expectations to customer, team members and third party in a timely and clear fashion. * Develop weekly reports and project plans, analyze results, and troubleshoot problem areas. * Plan and schedule project timeline and milestones and deliverables. * Manage implementation of programs and termination of tasks as determined.* Work closely with Network Management to ensure the adequate level of service and achieve mutual goals of positive member outcomes and shared savings.*Proactively manage changes in project scope, identify potential crises, and devise contingency plans.*Demonstrate ability to bring project to successful completion.

* Process and submit circuit orders to local exchange carrier* Customer service relations* Identify and resolves issues and conflicts within the project team.* Manage and coordinate service activation* Microsoft Office, Excel, Word, Outlook, PowerPoint* Conduct project post mortem and create a recommendations report to identify successful and unsuccessful project elements and ensure all items are addressed* Develop best practices and tools for project execution and managements. *Set and continually manage project expectations with client, team members, and third party in a timely and clear fashion.*Plan and schedule project timeline and milestones and deliverables using appropriate tools.*Where required, estimate and negotiate resources and participants with other department team members needed to achieve project goals. *Persuasive, encouraging and motivating team member.

*Administration, phone orders, data entry, inventory maintenance* Purchase raw material and supplies* Interactions with multiple vendors, customer service* Logistics* Product Sales and marketing* Manage warehouse personnel* Health safety coordinator* Record and log keeping