Francisco Manuel Bojorque Email & Phone Number

• Responsible for installing and configuring core VoIP systems including Metaswitch servers and applications, Session Border Controllers, TDM gateways, Firewalls, Routers, Switches, and SS7 network.
• Designs router, switch, and end-point specifications by conferring with users, analyzing workflow, access, information, and security requirements.
• Responsible for installing, turns up, and troubleshoots routers, switches, SIP trunks, PRIs, and other voice services.
• Troubleshoots, identifies, and resolves technical issues related to VoIP systems, such as call quality problems, network congestion, or hardware malfunctions.
• Provides technical support for VoIP issues at the highest escalation level to Network Operations Center, end-users, and other team members.
• Evaluates and resolves network performance issues including availability, utilization, latency, and security; plans and executes the selection, installation, configuration, and testing of equipment; defines network.

Chicago, Illinois, Estados Unidos

• Network installation, troubleshooting, maintenance, monitoring, and resolution of customer trouble tickets escalated by Network Operations team.
• Organize, prioritize and follow-up on unresolved issues in a fast-paced environment
• Skills for this role include working knowledge of the following technologies, strong background on voice switch platform:- SS7 and SIP protocols- PSTN Call Routing - IP networking and routing- Transport Background.

Panamá, Panamá

• Configuration and maintenance for network nodes (IMS, BSCs, MSCs, STPs, HLRs, HSS, RNCs, MGWs, VPN, CCN, PPS)
• Support deployment of Core network functions in the integration environments
• Signaling translation configuration using 3GPP standards.
• LTE Network performance analysis
• Designs and implements voice and data cellular networks
• Signaling tools administration for troubleshooting Wireshark/Anritsu/Empirix

Panamá

-Troubleshooting signaling 4G-Development of scripts for network nodes maintenance routines-Development of dashboards for network KPIs-Linux servers administration.-Operation and Maintenance of core network-Intelligent network configuration-Routing and IVR configurations- Conduct call quality testing.- Implement network upgrades and expansions

-Roaming signaling data analysis and monitoring-Network Performance KPIs analysis-IREG testing (IR24/IR32/IR60)- Configure and troubleshoot interconnection points with partner networks-IR21 updating and distribution-Develop automated monitoring tools for interconnection performance- Route changes for long distance calls-Testing and monitoring roaming.

System Engineer, It

Ingeniería, Systems Engineering