Francisco Collazo Email & Phone Number

• Lead and support execution of cross-functional project work involving 37 product launches• Increased monthly sales over $10,000 using self-developed cross-functional projects• Manage the day-to-day activities of team members and tracked progress against plans• Independently conduct weekly educational presentations on product knowledge, business strategies and action plans• Grow, manage, motivate, train, inspire and teach sales team B2B and B2C operations• Interact with business leaders for mentorship, questions, and challenges

Wilmington, North Carolina Area

• Trained and supervised production, operations team, and outsourced company contractors• Innovated and implemented new production tracking process saving the plant 2M annually• Placed purchase orders for equipment and office supply to ensure and maintain proper wareflow of multiple departments• Accounted for plant inventory and managed global shipping supply at a company record breaking growth of $11.3 billion (18% growth)• Troubleshot and supported technical and mechanical issues • Prepare, update, report, and enforce SOPs• Conduct, report, and present daily, weekly, and monthly audits to functional managers

Victoria, Australia

• Innovated new marketing techniques which opened a new stream of revenue by offering marketing services to clients• Created and implemented marketing business strategy, increasing engagement with current and potential clients by over 800% to 9,000+ clients/businesses• Liaison between company’s affiliated stakeholders and outside partners to ensure transparency, business growth, and budgets, saving $10,000 monthly• Conducted and executed on-site visits with active clients, reassuring satisfaction, gathering logistical feedback on existing and new product introduction

Victoria, Australia

• Innovated new marketing techniques which opened a new stream of revenue by offering SEO and social/digital marketing services to clients• Created and implemented email and social media marketing PPC campaigns, increasing engagement with current and potential clients by over 800% to 9,000+ clients/businesses• Organized monthly SEO meetings to discuss effective marketing strategies and discussed trending algorithms• Managed multiple duties – On-page optimization, text content, header tags, appearance to crawlers, site maps, and link replacement• Conducted and executed on-site visits with active clients, reassuring satisfaction, gathering logistical feedback on existing and new product introductions• Maintained promotional activities for client products on social media platforms – Facebook, Instagram, and Twitter

Wilmington, North Carolina

• Managed and coordinated store trainings on sales techniques, customer interactions, electronics troubleshooting, and risk assessments to store management and sales team• Reduced product return rate from 70% to less than 7% and increased sales by 50% weekly• Logged daily inventory and sales metrics, reported customer experience data• Independently responsible for organizing, reporting logistics, and fielding questions about products/services and analyzing patterns, behaviors, and trends

Leland

• Simultaneously managed 4 restaurants within 2 cities increasing sales quota by an average of 20% weekly at top grossing locations in the region and reduced shrink by 5%• Sustain progress of each team member’s individual goals and career objectives• Lead marketing strategies set by corporate to drive sales• Account and budget for truck orders, product returns, food control, and labor hours• Oversee the general ledger, bank recs, month-end, invoices, tills, banking transactions, and employee pay, totaling 60+ employees

Wilmington, Leland, Southport, Oakisland

• Managed and distributed retail items to 25+ large retail outlets while establishing customer relationships (B2B), generating profits in excess of $500,000• Analyzed costs and sales to predict future trends to minimize loss and increase profit• Collaborated extensively with auditors and resolve discrepancies within timed deadlines

Las Vegas, Nevada & Richmond, Virginia

● Assisted Operating Partner in planning menu and specials according to market, trends, and projected sales● Trained and directed new staff● Catered, served, and bartended $50,000+ dinners and $14,000+ lunches

King'S Mill Resort - Willamsburg, Va

● Lead team to execute the daily BEO (Banquet Event Operations) which consisted of dining, conferences, weddings, coffee breaks, business meetings, and events● Assured proper set-up and breakdown for varied venues within OSHA quality● Selected to serve Vice President, top 24 veterinarians, and 9 Governors of the South

Newport News, Virginia

● Filed diagnostics, troubleshoot, and repair electronics● Managed shipping, handling, receiving, inventory, lost prevention, and inventory● Handled customer call-backs, complaints, and upsell insurance

Computer Technology, Computer Electronic Engineering Technology

Activities and Societies: Dean's List

Mixology