Francisco Damian Sr. Email & Phone Number

Auditor and subject Matter expert for all processes and systems related to the sale and invoicing of UL Marks and related invoicing of production volume generating a yearly revenue of $140 million per year.• Expert in information flow from Order Management to Integrated Field Systems and Oracle's Service Contracts needed to achieve all related invoicing.• Monthly reconciliation of sales orders to ensure timely and accurate production volume invoicing.• Continuous audit and… Show more Auditor and subject Matter expert for all processes and systems related to the sale and invoicing of UL Marks and related invoicing of production volume generating a yearly revenue of $140 million per year.• Expert in information flow from Order Management to Integrated Field Systems and Oracle's Service Contracts needed to achieve all related invoicing.• Monthly reconciliation of sales orders to ensure timely and accurate production volume invoicing.• Continuous audit and analysis of production volume revenue streams for all UL industries to ensure invoicing is timely and accurate• I have a robust understanding of all UL processes and Oracle systems that enable me to conduct root cause analysis when there are instances of process or systematic failures.• Providing continuous support to Finance managers and staff in review of UL’s Production Volume revenue.• Supporting Global Account Mangers (GAMs) as discount agreements are negotiated for Field Services activity.• Supporting UL pricing managers in review and implementation of unit pricing for new and existing products• Supporting UL teams in finance, customer advocacy, customer service, collections, etc., in addressing customer questions and issues, and understanding field service delivery, unit pricing and invoicing.• Supporting UL’s Label Centers organization by training and assisting current management. Supporting and contributing as a Subject Matter Expert in projects to improve processes and systems performance.• Serving as UL Safety Advisor in FIRST Robotics in Regional Competitions in USA and Mexico Show less

Greater Chicago Area

People, process and systems manager supporting UL’s global label services generating about $15 million in label sales orders.• Globally responsible for all label center process and systems. Continuous support, development and implementation of updated processes and IT systems leading to continuous process and P&L improvements.• June 2013 through January 2014- coordinated the design, data and system migration, and implementation of Oracle’s Order Management and iProcurement to manage… Show more People, process and systems manager supporting UL’s global label services generating about $15 million in label sales orders.• Globally responsible for all label center process and systems. Continuous support, development and implementation of updated processes and IT systems leading to continuous process and P&L improvements.• June 2013 through January 2014- coordinated the design, data and system migration, and implementation of Oracle’s Order Management and iProcurement to manage processing of UL Mark Label Orders. • Manager of UL’s label inventory and replenishment to other global label centers. Supported periodic standard label pricing review and increases.• Program and Process owner for UL’s Authorized Label Suppliers Program growing to about 1400 customers. Author of the Label Suppliers Program audit forms and requirements.• Expert in UL’s pricing structure for UL’s label production volume service fees.• Globally responsible for support and training of label center staff and continuous process improvements Show less

Northbrook, Illinois, United States

Experienced bilingual spokesperson for UL's consumer safety campaigns appearing on US TV networks ABC, FOX, Univision and Telemundo. Also appeared on Mexico's international networks Televisa and TV Azteca

Servicing customers in the US and Latin America. Various process and system improvements were implemented during this period. Managed the transition and consolidation five label centers located in the US and Canada into just one team in Northbrook IL.

Northbrook, Illinois, United States

• 1998-1999- Implementation of changing invoicing of inspections per hourly rate to a task rate- led a team that conducted and analysis of UL invoicing of safety inspections at manufacturing locations. The scope was to transition from hourly billing of inspections to a fixed cost for the inspection. Analyzed global inspection time averages for over 2000 product types and proposed a fixed cost per inspection to top Field Service management for implementation.• Standardized Inspection… Show more • 1998-1999- Implementation of changing invoicing of inspections per hourly rate to a task rate- led a team that conducted and analysis of UL invoicing of safety inspections at manufacturing locations. The scope was to transition from hourly billing of inspections to a fixed cost for the inspection. Analyzed global inspection time averages for over 2000 product types and proposed a fixed cost per inspection to top Field Service management for implementation.• Standardized Inspection Instructions Team Leader – Led a team of engineers in review of UL’s safety standard changes that affected Standardized Inspection Instructions at the manufacturing location. Updated all field documents as needed to bring all new requirements into existing inspection programs. Show less

Northbrook, Illinois, United States

• Provided technical support to UL’s field services staff during the inspection process at the product manufacturer. Engineering evaluation and resolution of variations for product construction changes and/or non-conformances identified during the follow-up services inspection visits

Chicago, Il

Responsible for improving design efficiency of water heaters under safety certification parameters.