Francisco D'Auria Email & Phone Number

Pawtucket, Rhode Island, United States

● Ensure exceptional retailer satisfaction by proactively addressing and swiftly responding to the needs of National Accounts with high urgency and strategic insight.● Process orders, manage retailer forecasts, and collaborate with Purchasing, Operations, Transportation, and other relevant departments to ensure timely order fulfillment.● Enhance efficiency through Vendor Development and Purchasing by working collaboratively to deliver a world-class customer experience.● Resolve issues quickly and effectively for retailers, vendors, and the sales team.● Foster enduring relationships with retailers while maintaining superior response times.● Oversee open orders, manage show orders, provide product availability information, coordinate forecasting, and serve as the primary point of contact for retailers, vendors, and the sales team.

• Create visually appealing designs that meet clients' specifications and objectives.• Utilize expertise in design principles to develop effective solutions for both digital and print mediums.• Collaborate closely with clients to understand their vision and translate it into impactful visual content.• Enhance brand identity and communication strategies through creative and innovative design.• Manage projects independently, from concept development to final delivery, ensuring high-quality and timely execution.

Jamaica, New York, United States

• Generate daily service reports for the customers attended to that day.• Adhere strictly to all company procedures and guidelines.• Demonstrate the proper use of equipment to customers.• Troubleshoot and resolve any issues customers encounter with the equipment.• Ensure all scheduled appointments are met within the day.• Provide prompt responses to customer concerns and problems.• Install, test, and program equipment on-site.• Offer informed equipment recommendations to customers based on their needs.

New Canaan, Connecticut, United States

• Followed recipes and food presentation standards.• Restocked food items throughout shift to provide head chef with proper ingredients for dishes.• Monitored line processes to maintain consistency in quality, quantity and presentation.• Initiate and maintain excellent vendor relationships.• Utilized proper cleaning techniques to sanitize counters and utensils used in cooking preparation.• Responded to dietary concerns and food allergies, creating dishes that met customer needs and palates.

Pawtucket, Rhode Island

• Communicate daily with customers by telephone and email to fulfill and process orders and quotes in an accurate and efficient manner• Respond to customer requests and inquiries, and maintain current records of contacts and calls• Organize daily customer call list to maximize productivity in customer account responsibility• Work daily with peers to drive team processes• Collaborate with peers to leverage market and customer knowledge and promote products to build customerrelationships

Providence, Rhode Island Area

• Prospect for new clients that employ 50-500 office workers, utilizing phone, email, web demonstrations• Build your sales pipeline to activate new portal each day• Forecast and deliver on new account activation and set up goals.• Present to and consultatively sell to Purchasing Managers, Office Managers, Owners and Individuals that select print services on behalf of the organization.• Demonstrate the portal set up and ongoing operation for the clients.• Provide ongoing communication to the Account Management team to ensure a smooth transition from first purchase to ongoing buying.• Work with an extended team to understand and analyze the competitive landscape and competitive positions• Retain and grow your overall portfolio of activated accounts 90 days post activation

1 Patriot Place Foxborough, Ma 02035

• Make a high volume of outbound sales calls to prospective Revolution ticket buyers.• Sell Revolution sales products to a wide variety of prospective buyers and provide service after the sale to those customers.• Perform grassroots marketing activities at various locations across greater New England to drive fan development and sales lead generation.• Keep accurate CRM records and perform necessary follow up with customers in order to close sales.• Process orders by using the Archtics ticketing system and the Revolution intranet. Take all necessary steps and fill out all required forms/computer documents in a timely manner order to complete the sale and ensure proper delivery of all package elements to the customer.• Commit to the mastery of the Seven Step Sales Process. This position will receive extensive initial and ongoing training in this area.• Assist in the planning and execution of Revolution elements on game days and at Revolution events.• Perform other various tasks at the Direction of the Package Sales Manager and/or the VP of Ticket Sales and Customer Service.• Special projects and assignments as business dictates.

Greenwich, Ct

• Assesses daily profits, counts, logs and files sales via the Counterpoint database• Assists with daily reports, invoices and other budget needs• Directs the hiring, training and performance evaluations for sales staff and supervise their daily activities• Receives, Verifies, and updates vendor shipments received at store and manages accurate count of sales floor inventory on a weekly basis• Retains clients to build brand awareness and generate leads while managing internal and external campaigns and programs• Develops social media marketing campaigns on Twitter, Instagram, Facebook and Snapchat accounts• Serves as account liaison for Nike, Adidas and Puma in addition to other brands.• Interacts with customers to sell, advise and provide knowledge of the Soccer and Rugby products available

Shelton, Ct

• Oversaw a team of twelve technicians. • Installation, testing, and programming of various integrated control systems, Lutron lighting and shading systems, audio and video systems, home theater and network Wifi systems.• Daily coordination as well as verbal and written communication with clients, builders, architects and designers• Provide daily technical support and assistance to installation team• Read construction blueprints and follow specific design documentation.• Read and operate in accordance with company proposals, equipment lists, floor plans, wiring plans, lighting plans, load schedules, rack and console elevations in CAD and other design formats.• Creating test plans and test systems for QOS.• Ensuring that company standard operating procedures are followed during installation for the entire team.

Continuing Education, Graphic Design

Activities and Societies: Graphic Design Currently Enrolled in: Into to Graphic Design Adobe Illustrator

Bachelor Of Science (B.S.), Business Administration And Management, General

Activities and Societies: Club Soccer 2009 - 2013