Service Advisor, Consultant.Advise customers on services, repairs and maintenance needed for their vehicles.

Advice on inventory management, Sales, Business Development, IT integration, Compliance, Environmental, Procurement

New York Sales Representative

Sales, customer service

Provides leadership and guidance to a team of 8 managers and 14 members. Oversees budgeting, cost controls, and employee development, and implements process improvements on a regular basis. Conducts research to improve compliance and ensures all regulations are met and upheld. Manages key financial metrics and works closely with senior leadership members in the creation of short and long-term goals for the company. Identifies opportunities to introduce business lines for market expansion and business growth by spearheading marketing initiatives which include e-commerce programs in international sectors. Additionally, analyzes and implements of human resource and administrative policies and procedures.Notable Contributions: • Led and spearheaded the integration of several technology innovations in order to upgrade existing equipment functionality and software which improved tracking and reduced operating expenses by 20%.• Oversaw the real estate acquisition of the company headquarters which generates $65K a month in additional revenue for the company. • Identified an opportunity for real estate expansion which now generates $75K a month in additional revenue for the company. • Instituted new employee development and mentorship initiatives which has improved employee retention throughout the company.

Successfully oversaw the organization’s daily business activities. Held responsibility for managing resources, developed and implemented an operational plan, and ensured that procedures were carried out properly. Regularly evaluated organizational efficiency and implemented necessary changes to maximize staff productivity.Notable Contributions: • Reduced company expenses by 65% through effective negotiations with new vendors, inventory management, a company benefit overhaul, and new program implementations that streamlined processes and reduced spending.

Led employee engagement initiatives and helped improve overall company culture. Ensured effective communication between all departments and management and worked closely with teams to create and implement professional development plans. Additionally, assisted the property manager in property negotiations, environmental studies, and rental agreements for new company locations. Notable Contributions: • Helped secure company-owned real estate locations which reduced rent payments and led to $30K a month in savings.• Increased company revenue by 90% within the first 2 years with the company by creating presentations and enhancing procurement, warehouse, and inventory departments, as well as retraining sales teams to expand sales to new vendors and implementing quality controls to minimize damaged materials.