Francisco Javier Perez-Alonso work email
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Francisco Javier Perez-Alonso personal email
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Experienced Manager having good communication and managerial skills with over than 23 experience years and wide knowledge in Digital Transformation for various industries like Telecom, Logistics or Insurance. Able to work on own initiative and as part of a team. First-class analytical, design and problem solving skills. Dedicated to maintaining high quality standards and with good experience in management and production quality control.Specialties: Service Delivery, ITIL, Quality and Security, Service Integration and many areas of Service Management and Support. Ability to drive improvement and change areas forward.
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Cto And Co-FounderLoutkar RoboticsSpain -
Cto & Co-FounderLoutkar Robotics Jan 2023 - PresentPola De Laviana, Principality Of Asturias, SpainLoutkar Robotics desarrolla el primer dispositivo exomuscular robótico activo, ligero, modular y portable, para uso personal que moviliza los miembros inferiores para que personas con discapacidad vuelvan a caminar. Más detalles en www.loutkar-robotics.com. -
Emea Service Delivery ManagerDxc Technology Apr 2017 - Jan 2024SpainProvide Service Management function to Deploy and Maintenance services contracts with global customers being responsible for the proper coordination of international resolver groups, the external partners and suppliers ecosystem, achieving targets for customers SLA's.Typical Outputs:* Margin assurance & improvement plans,* Contract P&L and cost reductions.* Service portfolio includes Engineering, Installation&Commissioning, Integration&Acceptance, First Line Maintenance (FLM)… Show more Provide Service Management function to Deploy and Maintenance services contracts with global customers being responsible for the proper coordination of international resolver groups, the external partners and suppliers ecosystem, achieving targets for customers SLA's.Typical Outputs:* Margin assurance & improvement plans,* Contract P&L and cost reductions.* Service portfolio includes Engineering, Installation&Commissioning, Integration&Acceptance, First Line Maintenance (FLM), Spare Management* SLA Management: Ensure services are delivered in compliance with the agreed SLA’s Show less -
Emea Service Delivery ManagerCsc Nov 2012 - Apr 2017SpainProvide Service Management function to Deploy and Maintenance services contracts with global customers being responsible for the proper coordination of international resolver groups, the external partners and suppliers ecosystem, achieving targets for customers SLA's.Typical Outputs:* Margin assurance & improvement plans,* Contract P&L and cost reductions.* Service portfolio includes Engineering, Installation&Commissioning, Integration&Acceptance, First Line Maintenance (FLM)… Show more Provide Service Management function to Deploy and Maintenance services contracts with global customers being responsible for the proper coordination of international resolver groups, the external partners and suppliers ecosystem, achieving targets for customers SLA's.Typical Outputs:* Margin assurance & improvement plans,* Contract P&L and cost reductions.* Service portfolio includes Engineering, Installation&Commissioning, Integration&Acceptance, First Line Maintenance (FLM), Spare Management* SLA Management: Ensure services are delivered in compliance with the agreed SLA’s Show less -
Emea Services Operations ManagerCsc Oct 2011 - Nov 2012SpainExecute day-to-day routine tasks related to the operation of infrastructure components and applications (i.e. incident management). Provide monitor and control functions for IT services and IT infrastructure to ensure that business commitments as services availability and performance are fulfilled.Responsible to coordinate global IT Team (600+) to resolve incidents or escalate properly into the management.Typical Outputs:* Coordination and team management* Act as technical… Show more Execute day-to-day routine tasks related to the operation of infrastructure components and applications (i.e. incident management). Provide monitor and control functions for IT services and IT infrastructure to ensure that business commitments as services availability and performance are fulfilled.Responsible to coordinate global IT Team (600+) to resolve incidents or escalate properly into the management.Typical Outputs:* Coordination and team management* Act as technical expert/go to person in troubleshooting high level systems issues* Support processes and procedures* Process enhancement Show less -
Quality Manager / Business Process ExpertCsc May 2010 - Dec 2011Defines and oversees maintenance of an effective and efficient quality program. Assures customer satisfaction and quality improvement by directing quality systems and plans in support of business goals. Develops and manages quality policies, procedures, processes, and audit sequences in support of customer requirements.Typical Outputs:* Project/Program Quality Plans * Policies/Procedures/Standards * Provides consultation on the use of re-engineering techniques to improve process… Show more Defines and oversees maintenance of an effective and efficient quality program. Assures customer satisfaction and quality improvement by directing quality systems and plans in support of business goals. Develops and manages quality policies, procedures, processes, and audit sequences in support of customer requirements.Typical Outputs:* Project/Program Quality Plans * Policies/Procedures/Standards * Provides consultation on the use of re-engineering techniques to improve process performance and product quality Show less -
Project Manager / Pmo LeadCsc Dec 2004 - May 2010Leads a team to deliver project(s) on schedule and within budget, while satisfying agreed-upon customer requirements and specifications within the scope of the project. Responsible for the appropriateness, quality, and timeliness of all aspects of the project. Manages the production of project estimates and the project schedule. Establishes tracking measures and milestones, tracks ongoing project progress, controls the budget. Assembles project teams, selects and negotiates with subcontractors,… Show more Leads a team to deliver project(s) on schedule and within budget, while satisfying agreed-upon customer requirements and specifications within the scope of the project. Responsible for the appropriateness, quality, and timeliness of all aspects of the project. Manages the production of project estimates and the project schedule. Establishes tracking measures and milestones, tracks ongoing project progress, controls the budget. Assembles project teams, selects and negotiates with subcontractors, assigns individual responsibilities, identifies appropriate project resources, and provides guidance and direction to project team members. Proactively manages risks, issues, budgets, and scope throughout the project life-cycle. Prepares/presents project plans/status reports to organizational leadership, project teams and client/customer groups.Typical Outputs: • Program Roles/Responsibilities • Program Plans • Program Objectives/Priorities • Program Measurement and Reporting• Resource and Financial Plans• Project Definitions/Statements of Work• Project Management Plans• Project Reports• Communication Plans Show less -
ConsultantAccenture 2000 - 2003Performs the various activities associated with the design, development, support, enhancement, analysis, and maintenance of application development/system development projects according to the specifications of the client. Creates application solutions that enhance productivity and effectiveness of systems. Supports the business/systems requirements process, coding, testing, test plan preparation, testing validation, program debugging, implementation, and coordination of program releases. Meets… Show more Performs the various activities associated with the design, development, support, enhancement, analysis, and maintenance of application development/system development projects according to the specifications of the client. Creates application solutions that enhance productivity and effectiveness of systems. Supports the business/systems requirements process, coding, testing, test plan preparation, testing validation, program debugging, implementation, and coordination of program releases. Meets applicable project milestones and deliverables.Typical Outputs: * Computer Programs/Source Code/System Enhancements* Applications Model Views* Definitions/Documentation Show less
Francisco Javier Perez-Alonso Skills
Francisco Javier Perez-Alonso Education Details
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Industrial Engineer -
CexdeCexde - Business Administration Expert -
PddPdd - Management Development Program
Frequently Asked Questions about Francisco Javier Perez-Alonso
What company does Francisco Javier Perez-Alonso work for?
Francisco Javier Perez-Alonso works for Loutkar Robotics
What is Francisco Javier Perez-Alonso's role at the current company?
Francisco Javier Perez-Alonso's current role is CTO and Co-Founder.
What is Francisco Javier Perez-Alonso's email address?
Francisco Javier Perez-Alonso's email address is fp****@****ail.com
What schools did Francisco Javier Perez-Alonso attend?
Francisco Javier Perez-Alonso attended Universidad De Oviedo, Cexde, Pdd.
What skills is Francisco Javier Perez-Alonso known for?
Francisco Javier Perez-Alonso has skills like Itil, Iso 20000, Outsourcing, Problem Solving, Iso, Change Management, Pmo, Business Management, Customer Relations, Team Building, It Service Management, Program Management.
Not the Francisco Javier Perez-Alonso you were looking for?
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FRANCISCO JAVIER PEREZ ALONSO
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Francisco Javier Alonso Pérez
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Francisco Javier Pérez-Cejuela Alonso
Responsable De Oficina Técnica En Star Defence Logistics & EngineeringFuenlabrada1yahoo.es -
Francisco Javier Pérez Alonso
Adjunto De Dirección En La Gaviota Alimentación S.L.Greater Santa Cruz De Tenerife Metropolitan Area1gmail.com
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