Francisco Javier Perez-Alonso

Francisco Javier Perez-Alonso Email and Phone Number

CTO and Co-Founder @ Loutkar Robotics
Spain
Francisco Javier Perez-Alonso's Location
Spain, Spain
Francisco Javier Perez-Alonso's Contact Details

Francisco Javier Perez-Alonso work email

Francisco Javier Perez-Alonso personal email

About Francisco Javier Perez-Alonso

Experienced Manager having good communication and managerial skills with over than 23 experience years and wide knowledge in Digital Transformation for various industries like Telecom, Logistics or Insurance. Able to work on own initiative and as part of a team. First-class analytical, design and problem solving skills. Dedicated to maintaining high quality standards and with good experience in management and production quality control.Specialties: Service Delivery, ITIL, Quality and Security, Service Integration and many areas of Service Management and Support. Ability to drive improvement and change areas forward.

Francisco Javier Perez-Alonso's Current Company Details
Loutkar Robotics

Loutkar Robotics

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CTO and Co-Founder
Spain
Employees:
3
Francisco Javier Perez-Alonso Work Experience Details
  • Loutkar Robotics
    Cto And Co-Founder
    Loutkar Robotics
    Spain
  • Loutkar Robotics
    Cto & Co-Founder
    Loutkar Robotics Jan 2023 - Present
    Pola De Laviana, Principality Of Asturias, Spain
    Loutkar Robotics desarrolla el primer dispositivo exomuscular robótico activo, ligero, modular y portable, para uso personal que moviliza los miembros inferiores para que personas con discapacidad vuelvan a caminar. Más detalles en www.loutkar-robotics.com.
  • Dxc Technology
    Emea Service Delivery Manager
    Dxc Technology Apr 2017 - Jan 2024
    Spain
    Provide Service Management function to Deploy and Maintenance services contracts with global customers being responsible for the proper coordination of international resolver groups, the external partners and suppliers ecosystem, achieving targets for customers SLA's.Typical Outputs:* Margin assurance & improvement plans,* Contract P&L and cost reductions.* Service portfolio includes Engineering, Installation&Commissioning, Integration&Acceptance, First Line Maintenance (FLM)… Show more Provide Service Management function to Deploy and Maintenance services contracts with global customers being responsible for the proper coordination of international resolver groups, the external partners and suppliers ecosystem, achieving targets for customers SLA's.Typical Outputs:* Margin assurance & improvement plans,* Contract P&L and cost reductions.* Service portfolio includes Engineering, Installation&Commissioning, Integration&Acceptance, First Line Maintenance (FLM), Spare Management* SLA Management: Ensure services are delivered in compliance with the agreed SLA’s Show less
  • Csc
    Emea Service Delivery Manager
    Csc Nov 2012 - Apr 2017
    Spain
    Provide Service Management function to Deploy and Maintenance services contracts with global customers being responsible for the proper coordination of international resolver groups, the external partners and suppliers ecosystem, achieving targets for customers SLA's.Typical Outputs:* Margin assurance & improvement plans,* Contract P&L and cost reductions.* Service portfolio includes Engineering, Installation&Commissioning, Integration&Acceptance, First Line Maintenance (FLM)… Show more Provide Service Management function to Deploy and Maintenance services contracts with global customers being responsible for the proper coordination of international resolver groups, the external partners and suppliers ecosystem, achieving targets for customers SLA's.Typical Outputs:* Margin assurance & improvement plans,* Contract P&L and cost reductions.* Service portfolio includes Engineering, Installation&Commissioning, Integration&Acceptance, First Line Maintenance (FLM), Spare Management* SLA Management: Ensure services are delivered in compliance with the agreed SLA’s Show less
  • Csc
    Emea Services Operations Manager
    Csc Oct 2011 - Nov 2012
    Spain
    Execute day-to-day routine tasks related to the operation of infrastructure components and applications (i.e. incident management). Provide monitor and control functions for IT services and IT infrastructure to ensure that business commitments as services availability and performance are fulfilled.Responsible to coordinate global IT Team (600+) to resolve incidents or escalate properly into the management.Typical Outputs:* Coordination and team management* Act as technical… Show more Execute day-to-day routine tasks related to the operation of infrastructure components and applications (i.e. incident management). Provide monitor and control functions for IT services and IT infrastructure to ensure that business commitments as services availability and performance are fulfilled.Responsible to coordinate global IT Team (600+) to resolve incidents or escalate properly into the management.Typical Outputs:* Coordination and team management* Act as technical expert/go to person in troubleshooting high level systems issues* Support processes and procedures* Process enhancement Show less
  • Csc
    Quality Manager / Business Process Expert
    Csc May 2010 - Dec 2011
    Defines and oversees maintenance of an effective and efficient quality program. Assures customer satisfaction and quality improvement by directing quality systems and plans in support of business goals. Develops and manages quality policies, procedures, processes, and audit sequences in support of customer requirements.Typical Outputs:* Project/Program Quality Plans * Policies/Procedures/Standards * Provides consultation on the use of re-engineering techniques to improve process… Show more Defines and oversees maintenance of an effective and efficient quality program. Assures customer satisfaction and quality improvement by directing quality systems and plans in support of business goals. Develops and manages quality policies, procedures, processes, and audit sequences in support of customer requirements.Typical Outputs:* Project/Program Quality Plans * Policies/Procedures/Standards * Provides consultation on the use of re-engineering techniques to improve process performance and product quality Show less
  • Csc
    Project Manager / Pmo Lead
    Csc Dec 2004 - May 2010
    Leads a team to deliver project(s) on schedule and within budget, while satisfying agreed-upon customer requirements and specifications within the scope of the project. Responsible for the appropriateness, quality, and timeliness of all aspects of the project. Manages the production of project estimates and the project schedule. Establishes tracking measures and milestones, tracks ongoing project progress, controls the budget. Assembles project teams, selects and negotiates with subcontractors,… Show more Leads a team to deliver project(s) on schedule and within budget, while satisfying agreed-upon customer requirements and specifications within the scope of the project. Responsible for the appropriateness, quality, and timeliness of all aspects of the project. Manages the production of project estimates and the project schedule. Establishes tracking measures and milestones, tracks ongoing project progress, controls the budget. Assembles project teams, selects and negotiates with subcontractors, assigns individual responsibilities, identifies appropriate project resources, and provides guidance and direction to project team members. Proactively manages risks, issues, budgets, and scope throughout the project life-cycle. Prepares/presents project plans/status reports to organizational leadership, project teams and client/customer groups.Typical Outputs: • Program Roles/Responsibilities • Program Plans • Program Objectives/Priorities • Program Measurement and Reporting• Resource and Financial Plans• Project Definitions/Statements of Work• Project Management Plans• Project Reports• Communication Plans Show less
  • Accenture
    Consultant
    Accenture 2000 - 2003
    Performs the various activities associated with the design, development, support, enhancement, analysis, and maintenance of application development/system development projects according to the specifications of the client. Creates application solutions that enhance productivity and effectiveness of systems. Supports the business/systems requirements process, coding, testing, test plan preparation, testing validation, program debugging, implementation, and coordination of program releases. Meets… Show more Performs the various activities associated with the design, development, support, enhancement, analysis, and maintenance of application development/system development projects according to the specifications of the client. Creates application solutions that enhance productivity and effectiveness of systems. Supports the business/systems requirements process, coding, testing, test plan preparation, testing validation, program debugging, implementation, and coordination of program releases. Meets applicable project milestones and deliverables.Typical Outputs: * Computer Programs/Source Code/System Enhancements* Applications Model Views* Definitions/Documentation Show less

Francisco Javier Perez-Alonso Skills

Itil Iso 20000 Outsourcing Problem Solving Iso Change Management Pmo Business Management Customer Relations Team Building It Service Management Program Management Strategic Planning Team Leadership Quality Assurance Process Improvement Service Management Negotiation Management Service Delivery Sdlc Telecommunications Team Management Analysis Pmp It Strategy Business Process Improvement It Management Project Portfolio Management Testing Sla Business Process Integration Incident Management Software Project Management Project Delivery It Outsourcing It Operations Process Engineering Vendor Management Governance Cmmi Requirements Analysis Resource Management Business Analysis Infrastructure Business Transformation Solution Architecture Information Technology Offshoring

Francisco Javier Perez-Alonso Education Details

Frequently Asked Questions about Francisco Javier Perez-Alonso

What company does Francisco Javier Perez-Alonso work for?

Francisco Javier Perez-Alonso works for Loutkar Robotics

What is Francisco Javier Perez-Alonso's role at the current company?

Francisco Javier Perez-Alonso's current role is CTO and Co-Founder.

What is Francisco Javier Perez-Alonso's email address?

Francisco Javier Perez-Alonso's email address is fp****@****ail.com

What schools did Francisco Javier Perez-Alonso attend?

Francisco Javier Perez-Alonso attended Universidad De Oviedo, Cexde, Pdd.

What skills is Francisco Javier Perez-Alonso known for?

Francisco Javier Perez-Alonso has skills like Itil, Iso 20000, Outsourcing, Problem Solving, Iso, Change Management, Pmo, Business Management, Customer Relations, Team Building, It Service Management, Program Management.

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