Francisco Diaz Iii Email & Phone Number

Jupiter, Florida, Us

Omzig provides professional and managed enterprise-class information technology solutions for small and medium-sized organizations.Notable accomplishments by Omzig:- Early adopter of Azure for Government ( https://azure.microsoft.com/en-us/global-infrastructure/government ) cloud system, implementing the second full-scale municipal deployment in the State of Florida - Migration of over 1,600 mailboxes from Lotus Domino environment to Office365 (Government)- Migration of over 1,000 mailboxes from Microsoft Exchange 2003 and Exchange 2010 to Office365 (Commercial) for a nationwide healthcare provider- Migration over 350 mailboxes from Exchange 2010 to Office365 (Commercial) for South Florida home improvement/construction corporation- Remediated e-mail spoofing issues for a South Florida law firm that caters to health care providers

West Palm Beach, Florida, Us

Architecture and design of our corporate networks. Integration of corporate acquisition's information technology resources. Administration of multiple Active Directory domains, Cisco UCS infrastructure, VMware virtual environment, NetApp and EMC storage, Microsoft Exchange and Office365.Also the highest point of escalation for support.Notable Projects:OFFICE365 INTEGRATION:- Synchronized multiple Active Directory forests to Office365 tenants- Integrated over 1,100 user accounts and their respective mailboxes and data repositories- Migrated mail for 1,100 user accounts- Consolidated multiple Office365 tenants into a single one- Established encrypted e-mail on demand for user baseCISCO MERAKI DEPLOYMENT- Network design of 140 remote sites- Configuration of Cisco Meraki switches and access points- Deployment of Cisco Meraki switches and access pointsACQUISITION INTEGRATIONAs LVI/Vision Group Holdings acquire more and more practices the need to integrate those information technology infrastructures. The following tasks represent an ongoing project:- Migration of email- Data consolidation- MPLS on boarding- EMR migrationMICROSOFT EXCHANGE UPGRADE- Upgrade of Exchange Server 2003- Built Exchange Server 2010- Migrated 550 mailboxes to Exchange Server 2010CORPORATE MOVECompletion of a phased move for both the corporate office and call center without downtime. Integral to pre-planning and staging of IT equipment and move of end users.

Senior point of escalation and mentoring for Level 1 and Level 2 engineers Management of over 100 unique Windows Server Active Directory environments, with some environments containing over 3,000 users and over 300 servers in a managed services capacityManagement or migration and deployment of Microsoft Exchange 2010 and 2013 infrastructuresResolve escalated trouble tickets from Level 1 and Level 2 engineers in a timely fashionImplement Active Directory domains and Exchange environments for a variety of clients in a number of industries.Develop and execute project plans based on consultation and analysis of business requirementsEstablish professional relationships with key decision makers in order to consult on numerous technology related topicsAdministration of SCCM and SCOM infrastructure to monitor and deploy softwareManagement of VMware vSphere environmentsManage and implement Hyper-V (Windows 2008 and Windows 2012)Provided Microsoft Lync supportImplemented spam solutions utilizing WatchGuard and Barracuda devices as well as Postini SaaS solutionCreate and maintain technical documentation for managed services clients and projects

Vernon Hills, Il, Us

Management and support of Citrix XenApp environment.Manage Active Directory, Name Resolution, File/Print Servers and Windows OS family.Manage server and desktop environment with SCCM 2007Support and maintain Citrix Server Application Infrastructure and VMware virtual server farms.Support, install, maintain, and troubleshoot servers and related software.Coordinate with vendors to troubleshoot and repair outages.Ensure proper patch levels on server hardware and software.Monitor servers for failures and performance problems.Maintain technical architecture documentation for CDW’s server infrastructure.Recommends hardware upgrades and coordinates installation activities.Collaborate with business owners to complete server project requirements.Participate in business continuity planning for infrastructure.Coordinate with IT Help Desk to communicate issue status and respond to questions.Support security policies, practices, and guidelines for the server infrastructure.Tests and installs new software versions as required meeting business needs and using CDW best practices.Proactively collaborate cross-departmentally on projects.Support, install, maintain, and troubleshoot servers and related software for all branch offices.Respond to and resolve support casesResearch, evaluate, test, pilot, implement and support new software and hardware.

Chicago, Il, Us

Implementation of cloud-based infrastructure and migration of applications and data.Manage and monitor VMware environment for over 70 separate private cloud infrastructures.Translating client’s business requirements into network designsWork closely with the client to ensure a smooth transition onto the cloud-based infrastructureAdministration of company’s data center infrastructureStay well informed of latest technological developments in fields related to company’s services and work on special projectsProactively seek to be well informed about latest development in virtualization, hosting and IT technologiesWork on special projects to extend Adar’s technological capabilities to new markets

Jacksonville, Fl, Us

Provided network and server support. Typical customer environments consist of 5–250 users and are primarily Microsoft Windows based networks.Maintains and monitors systems, applications, security and network componentsTroubleshoots performance issues and recommends upgrades, patches, new equipment and applicationsFamiliar with best practice IT procedures for networks with between 5 and 250 seats, ability to convey essential information to clientsPlays well with others...• Manage clients as a “Virtual CIO”. This position requires me to conduct monthly maintenance, find sales opportunities by determining client pain points, and provide end to end technical and network support. I provide consulting services to clients that range in size from 25 to over 200 users.• Design network architecture, implementation, and management of Microsoft environments• Virtualization of hardware and applications (Citrix Xen Server, XenApp, and Xen App Fundamentals)• Guest speaker at customer luncheons and seminars for Citrix XenApp Fundamentals• Administration and management of Citrix Xen Servers• Implementation and managed of Citrix Xen App Fundamentals• Implementation and management of Microsoft Exchange 2010, 2007, 2003 servers• Configuration and support of DNS, DHCP, and IIS servers• Detailed management and implementation of time critical projects• Administer Active Directory domains for networks up 200 users• Configuration and consulting of SonicWall security devices• Provide end user technical support for various applications and hardware• Daily use of management tools (OpenManage, Zenith, Connectwise)• Participate in rotation of 24x7 on call support

Lowell, Ma, Us

Remote technical support to consumers. Supported FireDog (Circuit City), Comcast, Earthlink, and PlumChoice brands

Menlo Park, Ca, Us

The PGA Tour: Diagnosed and resolved user issues for tour officials, players, and members. Used Lotus Notes for help desk ticketing and management of a knowledge base.US Gypsum: Assessed new technologies, selected, and tested those technologies with existing systems and evaluate for adoption. Instituted use of VMWare to gain ability to use legacy applications on newer Windows platforms. Recommended, and evaluated software and utilities for IT administration. Ghost data replication, access control maintenance, desktop/PC rollout, and inventory management. Cisco switch configuration and password recovery.Everbank: Assisted in the Active Directory, desktop migration, and implemented software package rollouts to over 30 workstations. Used Symantec Ghost to image new workstations.Wachovia: Novell Netware configurations for workstations. Troubleshoot migration and other issues associated with rollout.

Provide end-user support for roughly 200 clients at 6 satellite locations in the Volusia and Flagler area.Created database to meet inventory management needs.Used VMWare for testing and development purposes.Utilized Citrix Access for workers to input data into legacy software.Maintained and configured ProxSoft Access Control securityMigrated from Windows Advanced Server, Active Directory, Exchange 2000 to Windows, Active Directory, Exchange 2003 for 200+ users and mailboxesCoordinated and Implemented new help desk software system (saved $6,000 in license fees).Configuration and support of Windows 2000, XP clientsNovell Netware configuration and supportMaintained the availability of company computer resources including servers, workstations, laptops, printers and multimedia for over 200 users

Bachelors Of Science, Telecommunications

High School Diploma