I present myself as a person willing to leave the comfort zone and dedicate myself to new projects related to the multi-platform technology support area, forming groups willing to provide best, optimal and quick solution, focused on the development of new processes also exploiting that creative side of work.I have extensive experience in technology user support with ITIL v4 Foundations certification, Service Now and Atlassian Jira software administration courses, extensive handling and support of administrative tools, industrial process applications and production line, structured cabling interconnection technician, IP security circuits , dvr equipment, access control systems, server management, and experience with workflow optimization.I also like working with ​social networks and internal corporate communications, generating striking content, both in a personal and corporate sphere.I guarantee to be a person committed to my work, I always looking for optimization and professional quality of it.