Francisco Mendoza Email & Phone Number

Medellín, Antioquia, Colombia

LTL service operation analysis is a role that has allowed me to deepen my understanding of logistics. I assist clients by providing services tailored to their needs, suggesting alternative solutions, arranging these services for them, and reporting on status and processes. Additionally, I analyze and report the service costs to them. At times, I verify with carriers the reasons for extra costs and assist clients in disputing any unjust additional charges or in cases of lost or damaged cargo.

United States

I was working for someone who wants to create multiple startups at the same time, my daily workflow consist in update CSV files, helping with the creation of business models, market research, and automation of price tracking using Python and bs4.

New York, United States

I was covering holidays for an immigration Law office, and mainly daily workflow consist of intake income calls, pre-qualify new clients, contacting the existing attorney or paralegal who was taking the case, making invoices, and tracking attorneys' time. sometimes when the main translator wasn't available I make translation services as well.

Colombia

United States

Cold-calling customers in Florida area to offer Solar solutions, qualify them before the meeting, and help them within the process of joining the meeting with the Solar expert

Santa Marta, Magdalena, Colombia

Bogotá, Capital District, Colombia

I started customer service on the phone, a new are of growth for my career, I get a lot of vocabulary within this rol,e and was the first time a properly get in touch with a CRM system, I was helping clients with their purchased online, troubleshooting

Santa Marta, Magdalena, Colombia

I started working, as a night shift auditor for 1 year then I was promoted to Front desk Manager.Face-to-face customer experience, handling team schedules and customer complaints.

Santa Marta, Magdalena, Colombia

I started as a waiter in the restaurant, but due to my customer service skills and basic English at the time I get promoted to receptionist, as our guests normally arrive before 5 pm, after that time I opened the bar and work as a Bartender and keep track of the inventory.One of my achievements was to migrate the inventory from books to actual CSV files. them I get promoted to Manager assistant.