Francisco Montargil Email & Phone Number

Caldas Da Rainha, PT

Caldas Da Rainha, PT

Caldas Da Rainha, Leiria, Portugal

Consultant for Brand and Marketing Strategy

Lisboa, Portugal

Digital Project Manager for Pingo Doce website (www.pingodoce.pt) and Montepio Associação Mutualista (www.montepio.org). Managing the team guaranteeing daily website maintenance and the success of new projects - following every stage, from briefing until deployment and testing.Major projects for Pingo Doce: - Comida Fresca | Redesign of the meal takeaway.

Caldas Da Rainha, Leiria, Portugal

Caldas Late Night is a nonprofit cultural and artistic event with more than 25 years of existence. The event lasts for three days and is one of the major cultural events of the central region of Portugal. For the 2022 and 2023 editions, I had the pleasure of being a part of the core production team, being responsible for developing and organizing.

Responsible for:- Developing a growth strategy focused both on financial gain and customer satisfaction;- Conduct research to identify new markets and customer needs;- Improve customer product adoption and knowledge level;- Provide trustworthy feedback and after-sales support;- Optimize internal processes; - Analyze potential software/tools acquisition.

Project Manager for Customer Relations teams - managing and developing projects focused on the customer experience, alongside the Product team, Customer Success, Sales, and Account Managers. Being always focused on automating and improving internal processes in order to provide a better customer experience by working better, faster, simpler, and.

Lisboa, Portugal

Worked on the Customer Success team as part of the customer support team, being involved in optimizing internal processes and focusing on customer experience.Was responsible and worked in: - Answering and managing tickets and customer questions; - Automating Customer Success software; - Improving internal processes in the customer success team.

Caldas Da Rainha

Worked alongside 50 startups and soon-to-be startups in helping them improve and grow. Also worked alongside municipalities and public entities in developing new development and communication strategies and projects. Working alongside 50 startups and soon-to-be startups:- Analyzing their needs and finding solutions; - Developing new products; - Testing.

Lisboa E Região, Portugal

Consultor externo no âmbito de planeamento de imagem e posicionamento estratégico no Living Lab on Media Content and Platforms – Projeto de investigação da Escola Superior de Comunicação Social (ESCS), financiado pela UE, Portugal 2020 e FCT.

Lisboa E Região, Portugal

Fundador, e gestor da página Whagwan.lisboa – Blogue de Instagram com milhares de seguidores que dinamiza e divulga a cidade de Lisboa.

Licentiate Degree, Sociology

Mestrado, Comunicação, Arte E Cultura