-Port configuration on Arista and Brocade switches-Network troubleshooting -Manage NetApp and DDN storage arrays-Manage local file systems: clustered SAN, NFS -Administer 70+ Linux systems (CentOS 7.4/7.6)-Migrate and maintain knowledge of internal systems to company Wiki

-Bash shell systems administration (Redhat, CentOS, Ubuntu, Mac OSX)-Machine room maintenance, repair and deployment dependent on constant facility requirement changes-Assist all users in break/fix, troubleshooting, feature implementation and upgrades-Add/remove/modify DNS and DHCP entries for ever changing system network-Maintain and upgrade Davinci Resolve workstations (Linux, Mac)-Management of VMWare ESXi 6.5 Server.

-Provide Tier-1 and Tier-2 level help desk support to clients in order to provide exceptional customer service and ensure that operations were running smoothly-Active Directory: Reset Employee passwords, extend employee accounts, add/remove security groups-Configure employee emails on Outlook 2016-Office 365: Add/remove access to office apps, ensure account is active and syncing-Utilize BMC Footprints software ticketing system in order to provide technical support and keep track of user end hardware-Manage telecom systems via Cisco CM Administration-Ensure network and telecom is up and running by monitoring server/switch room and performing necessary patching troubleshooting-Deployed Windows 7, Mac OSX 10.10/10.11 laptops with corporate approved software-Configure Mac OSX laptops to join domain via Centrify and SCCM

- Provide Tier-I level, Tier-II level and help desk support to clients in order to provide exceptional customer service and ensure that operations were running smoothly- Manage active directory, reset employee passwords and permissions- Configure employee emails on Outlook, mobile devices and gmail; familiar with Google Apps for work- Manage Interactive Intelligence VoIP, reset employee permission, created and removed users - Manage Citrix AppCenter, terminated employee stuck processes, ensured there were no disconnected sessions- Utilize Manage Engine Service Desk ticketing system, in order to provide technical support to employees both remotely and in person- Routinely provide printer maintenance and troubleshooting for network printers- Install and deployed software, anti-malware programs and windows updates- Traveled to remote locations to set up computer hardware and printers

-Opened customer accounts by recording account information.-Maintained customer records by updating account information.-Resolved product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

-Developed base for long-term sources of clients by using referrals, occupational, and special-interest groups to compile lists of prospects.-Approached potential clients by utilizing mailings and phone solicitation.-Determined clients' particular needs and financial situations by scheduling fact-finding appointments; determining extent of present coverage and investments; ascertaining long-term goals.-Developed a coordinated protection plan by calculating and quoting rates for immediate coverage action and long-term strategy implementation.-Obtained underwriting approval by completing application for coverage.-Completed coverage by delivering policy; planning future follow-up visits and evaluations of needs.-Updated job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.-Enhanced insurance agency reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

-Greeted customers and determined their needs and wants-Recommended merchandise based on individual requirements-Maintained relationships with customers across departments-Ensured sales goals were met through effective communication with the department and store-Opened customer accounts by recording account information-Prepared sales and accepted payment through cash, cheque and credit card-Assisted in display of merchandise

-Attracted potential customers by answering product and service questions; suggesting information about other products and services.-Opened customer accounts by recording account information.-Maintained customer records by updating account information.-Recommended potential products or services to management by collecting customer information and analyzing customer needs.-Contributed to team effort by accomplishing related results as needed.

-Greeted customers and determined their needs and wants-Discussed type, quality and number of merchandise required for purchase-Recommended merchandise based on individual requirements-Provided advice to clients regarding particular products-Answered customers’ queries and concerns-Prepared sales and accepted payment through cash, cheque and credit card-Assisted in display of merchandise

-Greeted customers and determined their needs and wants-Discussed type, quality and number of merchandise required for purchase-Recommended merchandise based on individual requirements

-Scheduled and ran rehearsals-Communicated the director's wishes to designers and crafts people-Coordinated the work of the stage crew-Called cues and possibly actors' entrances during performance-Oversaw the entire show each time it is performed-Marked out the dimensions of the set on the floor of the rehearsal hall-Made sure rehearsal props and furnishings are available for the actors-Attended all rehearsals-Notified the designers and crafts people of changes made in rehearsal