Francisco Ruiz Email & Phone Number

New York, New York, United States

New York, New York, United States

• As a Customer Onboarding Manager I work with a diverse set of Fortune 500 companies to ensure they have the foundations needed to maximize the value of EcoVadis as an important piece of their sustainable procurement.
• Act as the project lead simultaneously on over 10 accounts to deliver the Onboarding program based on a fully developed methodology toolbox (i.e. sustainable procurement maturity diagnostic, a supplier selection and.
• Understand the customer's individual context and needs through research and through effective discovery with customers; and autonomously and efficiently adapt templates and onboarding program framework to those needs.
• Lead meetings and workshops with key customer stakeholders; provide insights and recommendations to guide the engagement as well as bring prescriptive direction to move the project and actions forward.
• Monitor and track Onboarding program implementation progress against project timelines with accountability for qualitative and quantitative key performance indicators (i.e. Customer NPS, Time-To-Value, …)
• Close the customer onboarding program within project time frame ensuring successful delivery and customer endorsement of the final roadmap (i.e. key recommendations and roadmap to help the customer and the EcoVadis.

New York, New York

• As SCF Analyst, I contributed to the sales efforts for new business as well as participated on the end-to-end supplier onboarding process for individual deals. My responsibilities included:
• Managing the onboarding of suppliers for individual deals along with contributing to the strategy of supplier onboarding.
• Assist with the delivery of commercial projects aimed at expanding Demica's Receivables Finance (Receivables Monetization, Receivables Purchase and Securitization) and Supply Chain Finance products in the Americas.
• Tailor Power Point presentations for prospective clients and consolidate market intelligence in Excel via Capital IQ and other company research tools.
• Research companies through annual reports and other available resources to assess suitability for Supply Chain Finance and Receivables Finance options.
• Actively participate on RFI (Request for Information) and RFP (Request for Proposal) projects aimed at gaining new business.

New York, New York

• My role carried out the Anti Money Laundering and know your client due diligence reviews for all new and existing clients.
• Partnered with the front office and on boarders to ensure all client KYC records were compliant with regulatory standards
• Performed comprehensive qualitative/quantitative research and analysis of documentation, relationships, individuals, and ownership of entities and assets
• Served as a key point of contact between bankers, analysts and the compliance team
• Reviewed, validated and authorized documentation regarding risk assessment on country risk, business type, and source of wealth of clients
• Ensured high quality and timely completion of all client-level due diligence requirements at the onset and renewal of client relationships

Syracuse, New York

• Supervised transactions in global and domestic markets to ensure settlement of securities and cash movements, corporate actions, income payments, FX and repos
• Served as the first point of contact for daily trading and other custody services to ten LATAM Financial Institutions
• Supported and enhanced communication of all parties involved in daily trading activity through email, swift and phone calls
• Participated in the client onboarding process through orientation and training on the use of custody services platforms
• Mitigated risk in all areas of exposure, from client onboarding to daily monitoring of account activity and reconciliation of payments
• Built trust into the services provided by the bank, achieving strong interpersonal relationships with my clients

Madrid

During this internship I assisted FRIDE with the think tank's magazine (esGlobal, former Foreign Policy's publication in Spanish) new subscriptions and successfully helped with the management and the accounting of the foundation. I learned management, accounting and improved my research and customer service skills.

Master'S Degree, International Relations And Affairs, Merit

Bachelor'S Degree, Political Science And Government

Bachelor'S Degree, Social Sciences, Part Of My Bs In Political Science And Government

Semester abroad: August 2011-January 2012