Francis X. Cotter Email & Phone Number

Ch

Analyze first reports of loss, underlying file material, and/or underwriting file, to determine if claim is suspect or potentially fraudulentConduct a complete, in-depth investigation to develop sufficient evidence to determine the claim handling decisionRecommend a final course of Claim action including the substantiation of legitimate claim, or denial of an unjustified claim, and/or a recommendation of further punitive action to successfully execute the above.Collaborating and communicating with the following during the investigation: Claim Department, Claim Operations, Loss Control Department, Underwriting Departments, Agents, Defense Counsel, Insured’s, SIU Manager, Law Enforcement, Regulatory Agencies, and Industry Anti-Fraud OrganizationsEstablishing strong business relationships and delivering exceptional customer service.Maintaining and monitoring an active diary, properly documenting all developments in claim file, preparing investigative reports, maintaining suspicious claim database, and preparing reports on a quarterly basis to SIU management.

Nashville, Tn, Us

Responsible for the physical security and investigations in the assigned geographical areas of responsibility. Thoroughly investigate and provide a rapid and local response to all security related problems. Furnish specialized knowledge and assistance to service center managers to solve security issues and assess compliance with company-established security procedures. Act as a constant liaison with local law enforcement and terminal management within the assigned business group.Provide ongoing support to Operations and Corporate Claims by investigating the loss of equipment and freight. Utilize proprietary Company software to track equipment and freight as well as review internal security cameras to verify the location and condition of lost freight.Conduct daily investigations of specific incidents, theft of freight, theft of Company time, or theft of Company property by identifying the source or cause of the loss. Develop and maintain a close working relationship with key local, state, and federal law enforcement personnel and confidential and non-confidential sources to facilitate access to necessary records and/or information needed during these investigations.Complete ongoing service center Security Surveys to ensure proper procedures and controls are in place. Furnish advice to Operations management regarding appropriate security recommendations, programs, policies and procedures, and Homeland Security issues to minimize loss and protect Company assets.

Cleveland, Oh, Us

As an AML Consultant for a Correspondent Bank, I was accountable for tracking and investigating alert activity to prevent money laundering, fraud, and terrorist financing using a risk-based approach. Investigated electronic bank transactions and monitored them to ensure compliance with USA Patriot Act and Bank Secrecy Act (BSA). In addition to researching, collecting and documenting data to investigate suspicious wire transactions, fraudulent checks, and loan activity. Utilized Actimize RCM (Risk Case Manager), SAR tracking log, public domain and third party research tools such as LexisNexis and Dow Jones. Planned and conducted comprehensive quality and factual analysis of alerting activity.

Lanoka Harbor, New Jersey (Nj), Us

Delivered highly skilled armed security service to religious institutions, house of worship, schools , and special events. Managed provision of armed protective services to several private schools in New Jersey.

I was recruited to the department as a Patrol Officer and demonstrated consistent top-performance and leadership abilities and increasing responsibilities eventually earning the rank of Sergeant.Roles included Field Training Officer, Senior Patrol Officer, and Sergeant. Additionally, I served as the President of the Patrolman Benevolent Association from 2001-2003. As a Sergeant of Patrol, I was accountable for leading Patrol Officers through the investigative process and engage regularly with internal and external stakeholders. I supervised investigations of reported incidents, including crimes, motor vehicle crashes, verbal disputes, physical assaults, property damage, credit card fraud, and identity theft.SELECTED ACHIEVEMENTS:✔ Maintained accuracy in documentation and ensured adherence to department best practices by reviewing all arrests and investigative reports submitted daily by Patrol Officers.✔ Determined appropriate incident responses by evaluating and assessing all emergency requests and establishing Incident Command Protocol.✔ Leveraged a detailed understanding of local, state, and federal regulations to maintain compliance within the department.✔ Gained recognition as an internal resource and coached and mentored several officers to advance skill sets.✔ Oversaw the preservation of multiple types of crime scenes, including collecting evidence, coordinating resources, and interviewing witnesses.