Vice President Information Technology
Current● Direct and manage a team providing technical direction and operational support to end-user services.● Control seven globally deployed Citrix sites with mixed on-site and cloud computing resources in locations such as Singapore and Vietnam.● Lead Microsoft Windows 10 project for converting technology to Virtual Desktop Infrastructure (VDI).● Serve as a subject matter expert in developing trading and banking applications and their delivery options.Additional Accomplishments:● Proposed and implemented new technologies for remote access, virtual computing, and app delivery.● Deployed NetScaler SDX Tri-Scale cluster in Overlay Transport Virtualization (OTV) spanning multiple data centers.● Upgraded global remote access routing for optimized user connections based on location.● Managed a team of 5 engineers supporting a global VDI environment.● Responsible for end-user client device management.● Designed, managed, and deployed a global Citrix NetScaler infrastructure supporting external access worldwide.● Developed automation to address process conversion of manual business processes, reducing costs.● Increased virtualized desktops from 5% to over 45% of the firm, with significant growth in the past 12 months.● Supported work-from-home and BYOD unmanaged devices in a highly regulated business environment.● Fully supported the firm during the pandemic, with 95% of the workforce working from home over an 18-month period.● Expanded the remote access environment and VDI environment to include sites globally in Shanghai, Tokyo, Singapore, Korea, Australia, Europe, and the Middle East.● Developed profiles enabling trades to work from home during the pandemic and continuing to work from home to this day.● Implemented disaster recovery for VDI.● Implemented multiple forms of profile management and workspace management outside of GPOs and MS utilities.