Francis Edward F. Email & Phone Number

Provide overall support to the marketing team.

United Kingdom

- Established client's presence in social media by curating engaging content and building social media audience based on client's target market- Provided support to client research

24F Tower 1, The Enterprise Center, 6766 Ayala Ave. Cor Paseo De Roxas, Makati

- Marketed health products and business model

Makati City, Philippines

- Account Manager for Mid-Market Employment Tax Service clients- Resolved client issues on file processing, payroll system, mapping, payroll and tax discrepancy and agency notices - Ensured all required tax files are accurate and received timely to prevent issues with employment tax filing- Answered client inquiries (over phone and email) regarding payroll taxes within established SLA with focus on stellar service- Provided training/instructions on ADP website (e.g. where to… Show more - Account Manager for Mid-Market Employment Tax Service clients- Resolved client issues on file processing, payroll system, mapping, payroll and tax discrepancy and agency notices - Ensured all required tax files are accurate and received timely to prevent issues with employment tax filing- Answered client inquiries (over phone and email) regarding payroll taxes within established SLA with focus on stellar service- Provided training/instructions on ADP website (e.g. where to access specific reports for files they submitted for tax filing, creating/deleting user logins, etc.)- Reviewed funding of weekly & monthly tax filing regularly to allow timely resolution from clients with unpaid tax filings- Took ownership of providing daily reports to different teams on clients with unfunded tax filing to aid in quick resolution of funding issues- Coordinated with Senior Account Manager and/or Product Support in resolving complex issues - Provided support to other Account Managers- Handled other related duties as assigned Show less