Francis Jackson Email & Phone Number

My career has spanned across medium and large enterprises. My professional journey has taken me around the globe, from Austria to the USA, Japan, the UK, and now Australia, enriching me with diverse work practices, legislative frameworks, and cultural insights.As an experienced leader, I have steered multidisciplinary teams into cohesive units delivering sustainable businesses with high-performing outputs. This journey has bestowed upon me a holistic understanding of various operational domains. I possess exemplary project management skills, evidenced by my track record of delivering new attractions from inception to completion and leveraging new concept opportunities.I identify as a transformative leader grounded in the fundamentals of business development, financial management, and strategic planning, all aimed at propelling bottom-line growth. My analytical prowess and proficiency in stakeholder and project management underpin my success in driving continuous improvement initiatives. Significant contributions to revenue and EBITDA growth, strategic integrations, and digital transformations highlight my career. My leadership is characterised by a commitment to empowerment, collaboration, and fostering a culture of excellence, supported by a robust educational foundation in business administration and specialised certifications.Two decades ago, I pivoted from a professional skier to ascending through the ranks in operations and management within the leisure sector. My last post was General Manager of Alton Towers Resort (UK), a flagship national attraction and one of the top 3 attractions in Merlin Entertainment's global empire. My legacy at Alton Towers is visible in the Technological advancements introduced and continues to be implemented post my tenure: specifically, Generative AI focusing on Customer Experience enhancements, Business process optimisation and Employee productivity.In summary:• I am deeply committed to achieving commercial and business objectives, with a keen affinity for technology, innovation and creative problem-solving.• My strategic planning expertise is complemented by a pragmatic and sensible approach. • I bring confidence to my roles, fostering a spirit of collaboration and enthusiasm through open, direct communication.• My adaptability and resilience have been key drivers of my success across various challenging and diverse environments.