Realizing your wedding dream by providing personalized creative direction through wedding concept

• Successfully managed and maintained productive relationships with 20+ brands, leading to increased excitement and sales of the brand by >200% • Directed all merchandise activities of a IDR 3 billion Cosmetics and Skincare online business, including managing replenishment of products, overseeing delivery and distribution of stock• Successfully obtained new partnership with 30+ global and local brands resulting in increased brand assortment by 30%

Job Description:• Ensure the overall quality of the product and service• Identify key areas of improvement relevant to customer experience• Build and optimize business processes to enhance the customer experience • Work directly with each department head to drive key improvements in customer experienceAchievements:• Developed Customer Experience (CX) division • Improved accuracy of Qraved Database by 30% alongside Production Division• Overhauled search… Show more Job Description:• Ensure the overall quality of the product and service• Identify key areas of improvement relevant to customer experience• Build and optimize business processes to enhance the customer experience • Work directly with each department head to drive key improvements in customer experienceAchievements:• Developed Customer Experience (CX) division • Improved accuracy of Qraved Database by 30% alongside Production Division• Overhauled search functions to enhance customer experience alongside Product Division• Overhauled search functions leading to increase in NPS score• Developed a more comprehensive and informative Restaurant Detail Page (RDP)• Increased booking rates by 10% by streamlining booking process Show less

• Established a partnership with Sleev from Kickstarter to deliver a service protecting USB cord from breakage• Developed marketing plan of ProTechCord• Sold 100 units in the first two weeks• Ranked 3 out of 8 ventures for the most profitable company (more than $500 USD of profit), all proceeds go to NFTE, an international non-profit organization• Ranked 2 out of 8 ventures for the most investable company

Won “Employee of the Month” in February and March 2015

Increased ASIS Event Participation by 50% utilizing various social media strategies, including Facebook, Instagram, and Twitter

• Restructured Sales division and implemented new sales policy leading to a 20% increase in clients over 2 months• Implemented new account management strategies leading to a 10% increase in orders