Francis Mondou Email & Phone Number

St-Bruno-De-Montarville, Quebec, Canada

Greater Montreal Metropolitan Area

- Following the acquisition of Changepoint by Planview, maintained involvement in Changepoint development while continuing to deliver customizations for clients.- Held dual responsibilities, contributing to client-focused customizations and actively participating in product enhancement initiatives as a member of the Lab team.Key Contributions:- Successfully transitioned between client-focused customizations and product development, ensuring continuity in service delivery and product evolution.- Played a key role in the modernization of the Changepoint user interface, leveraging the Vue.js framework to migrate select sections.- Improved and expanded the Changepoint Web API functionalities.

Montreal, Quebec, Canada

- Following the transition post-Compuware's selling of Changepoint, continued engagement in customizations.- Generated high-level estimates and solution documents, aligning with clients' specific requirements.- Wrote solution designs, did development, did quality assurance, and did client support, ensuring optimal functionality and satisfaction.Key Achievements:- Led the analysis, design, and development of a comprehensive clinical trial planning system integrated within Changepoint, featuring historical data retention, dynamic rate population based on dates, and automated pre-population planning data.- Conceptualized and implemented an internal system to manage development and test environments, streamlining workflow and resource allocation.- Designed, developed, and implemented an internal system automating the customization packaging process, integrating with Team Foundation Server for user authentication and file repository management.- Instrumental in enhancing team processes and standards, serving as a technical reference and mentor within the Changepoint Technical Services team.

Montreal, Quebec, Canada

- Started as an intern in March 2002, subsequently securing a contract role in July 2002.- Initiated career path with web development projects.- From the beginning of 2006 until the beginning of 2010, focused on tailoring customizations for Changepoint, after its acquisition by Compuware. Played a pivotal role in personalizing the product to meet client specifications.- Reengaged in Changepoint customization projects at the beginning of 2012, continuing until the transition to the Changepoint company following Compuware's selling of the product.Key Accomplishments:- Participating in numerous web development initiatives, contributing to client satisfaction and organizational growth.- Delivering tailored solutions for Changepoint, enhancing its functionality and aligning with client requirements.