- Used Terraform, HashiCorp’s Configuration Language (HCL) to write Infrastructure as code (IaC) scripts to provision resources in AWS including EC2, Auto-Scaling groups, Elastic Load Balancer (ELB), S3 buckets, Glacier, Cloud Front, RDS, VPC, Route53, Cloud Watch, Cloud Formation, IAM, and SNS. - Created and utilized S3 bucket and Glacier for storage and backup on AWS, and also managed policies for S3 buckets and lifecycle. - Created alarms in AWS Cloud watch based on exceptions raised by applications and resources, Managed network security using AWS Security Groups and network access control list (NACLs). - Worked with the technical team to help migrate web and database servers to AWS, whilst collaborating with various departments (Engineering, Data Center, Architecture, and Security) to ensure workload requirements are met and company policies are followed.- Used AWS Elastic Beanstalk for deploying and scaling web applications and services developed with java, Node.js, and Docker on familiar servers in Apache & Tomcat. - Responsible for installation & configuration of Jenkins to support various Java builds and for installing Jenkins plugins to automate continuous builds and publishing Docker images to the Nexus repository. . - Installed and configured a private Docker Registry, wrote Docker files to run apps in containerized environments, and used AWS ECS to deploy, scale, load balance, and manage Docker containers in different environments. - Administered the private GitHub repository for the team's source code, and designed the branching strategies for GitHub. Experienced in GIT forks, tagging, and handling merge requests and notifications. - Experience with AWS administration, troubleshooting, security, and design with knowledge of AWS PaaS and IaaS services and Terraform configuration.- Analyzed and made recommendations in areas of costs optimization, performance, security, fault tolerance, and service limits on the AWS Cloud Platform

- Experience in providing Tier 3 support of enterprise systems with around 1800 Workstations. - Coordinated required Windows 10 updates, patches, and software releases for all applications installed on our systems. - Upgraded current Laptop and Desktop images from Windows 10 enterprise 20H1 to Windows 10 enterprise 20H2. - Troubleshoot deployment issues and handled tickets raised after the rollout of Windows 10 upgrade, Created Scripting package to fix issues after windows 10 upgrade. - Experience in reimaging, patching, and upgrading Linux, macOS, Android, and IOS devices. - Acted as administrator for applications such as Google G-suite & Microsoft Office 365 used across all departments. - Created procedures and knowledge material applicable to system processes, Communicated changes, enhancements, and modifications of business requirements to management. - Worked closely with the Department managers to identify and efficiently maximize the use of information and technology to improve products, and services. - Utilized my technical proficiencies, leadership, and excellent written and verbal communication skills to mentor and train new members of the team. - Familiarity with Scripting Language such as PowerShell, Bash using the Terminal or VisualStudioCode IDE.- Certified in Cisco network Fundamentals with a strong ability and desire to learn new technologies and processes in a timely fashion.

- Performed preventative maintenance, support, and remote assistance for PC and Macbooks, software installation, and network-related issues, including backups, upgrades, and application of patches for users. - Responded to ticket requests to configure and/or troubleshoot office hardware and software issues. Documented the action taken to resolve the problem for future requests and escalation to a higher tier as needed. - Migration and relocation of end-user profiles to new workstations, providing IT training and assistance for staff within various enterprise organizations. - Administered, and maintained Red Hat, Troubleshooting Hardware, Operating System Application & Network problems, and performance issues. - Experience in implementing and configuring network services such as TCP/IP, HTTP, DHCP, and Installed and configured DHCP, DNS, web Server, mail (SMTP, IMAP, POP3), and file servers on Linux servers. - Managed activities on the multiple server instances by enabling password-less SSH communication between the servers. - Installation and configuration and management of RedHat Linux / Ubuntu / Centos in a virtual environment using scripting languages such as Bash.- Experience using YUM and RPM for package management and patching.- Created, deleted and modified user accounts in Active Directory as needed

- Achieved over $ 5 million in gross sales yearly, the second-highest in the company overall resulting in winning Toyota's bronze medal for outstanding sales contribution and customer service excellence for 2017.- Developed new leads through networking in the community, proactively following up on new and existing leads using the ELEAD CRM software to maintain a 24% conversion rate on new contacts.- Liaised and planned with body shops and repair centers to ensure vehicle modifications and extra accessories for customers are up to expected standards and delivered on time.- Kept senior managers informed about sales activities, current inventory, and other metrics via timely reports.- Offered knowledgeable insight into available products and services as well as competitor activities to help consumers make informed decisions.- Cross-sold and upsold products to customers based on a solid understanding of current and forecasted needs. - Enhanced profitability by utilizing marketing and sales strategies.

- Promoted quickly from engine cadet to 3rd engineer team due to my strong work ethic and extensive knowledge of the engines, machinery, and systems on board the ship.- Supervised a team of 2 oilers and 2 motormen to monitor, maintain and overhaul various systems on the ship including the boiler plant, heat exchangers, the evaporators and reverse osmosis water generating systems, and the main diesel engines during watchkeeping duties.- Daily analysis of the fresh water and cooling water system to maintain the chemical dosage with satisfactory monthly reports sent to Drew-marine offshore facility.- Mentored and taught newly recruited engine cadets and motormen best engineering practices, the nature of the engineering work onboard, and safety procedures.

- Part of a team that configured, networked and providing technical support for over 500 stand-alone PCs, printers, office equipment’s, applied patches, updates, upgrades and scheduled backups for customers and clients in Glasgow- Assisted clients by phone and in person with technical questions and repair issues related to banking software and hardware outages- Updated and refurbished mobile devices including android tablets and phones, Blackberry, iPhone and iPad providing support when needed and responded to technical difficulties with the AV systems, Projectors- Installed and maintained off-the-shelf software on client workstations and worked with various supported security standards by configuring the firewall to detect and mitigate possible security threats, - Created, deleted and modified user accounts in Active Directory as needed- Managed workflow and prioritizing when back-ups occurred whilst identifying opportunities for process improvement.- Provided Remote assistance to customers to resolve technical issues, finding solutions that best meet their needs while training them on how best to solve common workstation and connectivity issues- Conducted workstation migration from Windows XP to Windows 8, ensuring Microsoft’s continued support and protecting sensitive information from potential data breaches