Francis Nzeuton Email & Phone Number

New York, Ny, Us

San Francisco, California, Us

New York, Ny, Us

Served as CFO of a An early-stage, venture-backed company that provides personal styling and products attentive to plus size women’s fashion and accessory consultation as well as retail sales. I concurrently oversaw, directed, and supported administration, legal, field, and business operations. Using strategic leadership and advance time management, I led a 200+ person field team within the fulfillment center and supply chain operations. I created end-to-end P&L/financial management processes and formulated critical KPIs. Monitored diverse financial, customer relations, and staff engagement programs and assessed performance.Key Success:✓ Established a rigorous rhythm of process management complete with weekly, monthly, and quarterly business reviews (WBRs, MBRs, and QBRs); spearheaded strategic action planning and execution related to short- and long-term planning, annual operational reviews, and continuous improvement planning.✓ Raised venture debt by conducting astute RFP processes and account assessment/management.✓ Developed and introduced the “Voice of the Customer” program; this customer-centric methodology discovered consumer pain points and increased quality problem-solving; implementation increased retention and customer loyalty.✓ Re-negotiated the cashback program which improved rebates by 80bps, lengthened AP terms by 30 days, and shortened the cash conversion cycle by 15 days.✓ Supported two successful annual financial audits with a Big 4 accounting firm.✓ Implemented comprehensive accountability metrics across all segments.

Seattle, Wa, Us

As Business Unit CFO and COO, I directed end-to-end P&L of approximately $30B U.S. Consumables category comprised of Prime Pantry, Grocery, Luxury Beauty, Health and Personal Care, Baby, and Mass Beauty. Leveraging collaboration and strategic direction, I implemented a portfolio management approach that greatly improved operations and profitability.Key Success:✓ Spearheaded transformational shift of consumables under newly revamped processes, metrics, and KPIs✓ Facilitated revenue growth acceleration to over 35% YoY via complex, organized subcategory expansion within fast-paced Beauty and Grocery Private label brands and B2B investments.✓ Flipped losses to profits in challenging subcategories; integrated and/or removed highly unprofitable products/subcategories.✓ Heavily contributed to first-ever positive profitability reporting as evident from H1 2018 audit and complex assessment; worked collaboratively and identified $250M of incremental cost-out opportunities; developed strategic roadmaps to achieve triple-digit profit.

Seattle, Wa, Us

As a result of superb and insightful leadership, I was placed into a Leader of Leaders position. In this role, I acted as CFO of Canada, Mexico, NAFN, with expanded accountability overseeing U.S. Media, Student Prime, Campus Program, and Re-Commerce. Via advanced, multilayered leadership, I delivered impactful and valuable talent acquisitions complete with ongoing training and development, engagement and empowerment, and top-tier guidance. I led business operations through end-to-end lifecycles, overseeing performance and deliverables at all stages. Owning personal and team workflows, I optimized and strengthened investment distribution while enhancing both the Customer Experience (CX) and profitability.Key Success:✓ Sustained double-digit sales growth in Media categories irrespective of an active transition to digital; enabled a 150bps+ annual margin expansion by re-negotiating terms and improving cost-management within highly-competitive markets.✓ Identified cost-savings totaling $500M+ across Media categories and Canada operations.✓ Expanded the Campus program into a broader pickup and metro last-mile delivery operation; perform a constant, deep-dive competitive analysis to identify gaps in viability models and recommended innovative solutions which also expanded service access.✓ Initially defined Alexa Voice Shopping operational foundations; restructured teams/processes and identified gaps in KPIs; developed and implemented a variety of improvement solutions related to customer engagement, investment safeguards, and concurrently leading measurables to success within marketing and investment opportunities.

Seattle, Wa, Us

I delivered insightful leadership as Business Unit CFO with total P&L accountability within a $4B+ Canada, Mexico, and the North American Fulfillment Network (NAFN) portfolio. By developing and managing diverse business cases, I administered teams, projects, and KPIs on-time and within budget. I collaborated with cross-functional units and instilled Amazon culture, values, missions, and objectives across broader business cases to achieve brand and operational expansion.Key Success:✓ Built business case to establish and manage a full local marketplace presence in Mexico from initial concept to implementation; hired local team members, created and deployed best practices, and cultivated an ongoing learning environment for long-term operational stability.✓ Instilled Amazon culture, values, missions, and objectives across broader business cases within launched Mexico operations and achieved a successful brand and operational expansion.✓ Heavily contributed to the largest Amazon Launch (Mexico) with a 22-product category and 5-channel launch; became the fastest country launch to reach $1B in GMV as well as the fastest launch to generate a positive operating profit.✓ Spearheaded an opportunity in Canada operations for a 50%+ revenue CAGR within 5-years; transformed income loss into triple-digit positive income in 3 years of the implemented strategic plan, greatly exceeding expectations of the 5-year projected figures.✓ Aided the North American fulfillment network launch; accelerated selection growth 10-times, reduced freight-in import costs by 50%, fast-tracked margin expansion by 250bps annually, and minimized distribution center footprint in Canada with the reduction of 6 total fulfillment centers.

Seattle, Wa, Us

Served as a member of the executive leadership team with accountability for the profitability of multi-billion-dollar business operations with sales growth exceeding 75% across 8 countries; developed a long-term, complex financial strategy attentive on more profitable business solutions implementation. Administered a variety of profitability benchmarking analyses by channel, Category, product size, ASP band, and the customer experience to drive identification of specific profitability opportunities in Softlines. Key Successes: Designed an innovative, simplified driver-based model that leveraged selection growth, quality of selection, and ASIN velocity as inputs to forecasting revenues Leveraged ongoing data analytics to improve category per unit economics from a loss of $0.27 in 2013 to a profit of $1.40; implemented various automation and systematic alerts/tracking to address issues, challenges, and shortfalls.

Raleigh, Nc, Us

Promoted to VP of Finance to manage operations after programs were developed and implemented successfully; supported the adoption of processes and reporting across 3,600 Retail Stores, Store Payroll, Retail Operations, Asset Protection, DIY, and Marketing. Delivered transformational leadership, facilitated training and development, and implemented a variety of new methodologies, finance structures/strategic plans, and investment opportunities. Served as a strategic business partner to the President; developed and directed a finance strategic support 3-year plan. Created a cohesive culture and gained total enterprise alignment of the team’s mission, vision, and short- to long-term objectives.Key Successes: Developed an impactful business case, presented to the Board of Directors, and won approval for a $100M, 3-year plan investment. Reduced store performance variability gaps from 40% to 15% by creating and implementing a valuable systematic and sustainable, end-to-end performance management model; developed and supported consistency in field leadership execution. Achieved a cost-savings of $20M and SG&A leverage of 30 basis points by identifying and repairing/removing futile processes; used competitive due diligence and complex performance analysis to eliminate barriers and roadblock in prospective growth. Collaborated with key enterprise leadership teams to deploy and reinforce both a company-wide customer interaction model and performance management system; trained and developed staff on tools and processes to effectively measure team output that enabled better coaching, development, and corrective action within field staff management.

Raleigh, Nc, Us

As a key member of the Executive Leadership Team, developed, implemented, and oversaw the execution and improvement of Commercial Acceleration programs and initiatives. Key Successes: Built and galvanized a successful Decision Support operation; piloted talent acquisitions and developed a high performing team. Ideated and implemented a complex FP&A capability; assimilated processes and procedures, championed the development of cutting-edge tools and reporting methodologies, and defined key metrics. Increased overall portfolio development, sustainment, and profitability by developing and implementing a “playbook”; this program leveraged pre-defined “investment rules” which enabled and reinforced the alignment of top-line growth with bottom-line profits. Attained double-digit comp sales growth for 12 consecutive quarters and concurrently outpaced competitors’ growth by 700bps.

Richfield, Minnesota, Us

CFO “in-the-box” of an $8 billion business unit. Supporting the operating, strategic, budgeting, forecasting & planning, and end-to-end P&L accountability of one of the largest business units at Best Buy.Led net operating margin improvement of over 200 basis points for three consecutive quarters.Implemented new data gathering processes and built proprietary models to analyze industry dynamics, allowing the development of an internal point of view on industry size and profitable market share. Provided mid/long term strategic analysis that outlined trajectory of current business model with options and scenarios. Exceeded targeted budgets every single quarter.Successfully worked with cross-functional partners including Merchant leads, Customer Solutions Team members, and Marketing Associates to develop offensive and defensive strategies to dominate the HT market.Voted “World Team” by the business partners in recognition of unparalleled integration with cross-functional partners, business results, and employee development.

Richfield, Minnesota, Us

Responsible for supporting the operating model of approximately $2.0 billion retail store payroll investment, representing nearly 50% of total stores controllable SG&A line item. Created a functional role from scratch and built a talented team of analysts in a short period of time.Built a robust labor optimization model and provided fact-based analysis to improve our store labor allocation processes, resulting in store labor productivity increase of 20% per fiscal quarter.Introduced a 3-part concept of “labor Effectiveness”. Identified opportunities to decrease non-customer facing labor, leading to payroll reduction of over $80 million in less than two years.Drove the piloting of a new store operating model with over $200 million of estimated NOP benefits.Recipient of “World Team” award in recognition of team engagement and employee development.

Richfield, Minnesota, Us

Responsible for supporting the strategic, financial, and operational plans of a $2.6 billion business category.Improved profits by $18 million in a single product category by performing fact-based margin erosion analyses and influencing business leaders to take action. Trained peers on how to conduct such analyses, leading to similar profit improvements in other business units.Led Economic Value Added (EVA) of my business unit to move from rank 8 in the Company to rank 2 in less than 18 months.Introduced the concept of “External Vendor & Competitive Analyses” that provided my business partners with unique intelligence into suppliers and competitors financial position, leading to significant competitive advantage during vendor negotiations. Our payment terms improved by 50% as a result.Voted “Employee of the Quarter”, “WOW”, and “Employee Engagement” winner on several occasions.

Minneapolis, Mn, Us

As an Intern, introduced the concept of EVA analysis in the valuation of high tech companies and published a research report that was widely used in the firm. My unique perspective in valuing stocks led to a permanent job offer.Performed fundamental research through financial analysis of portfolio companies worldwide and prepared comparative analysis and company valuation matrix. Conceived, developed, and maintained dynamic benchmark performance models with macros that automatically compute each sub-sector key metrics and extract the best and worst performing stocks. Author of “Wireless Coverage Analysis – Under the Microscope”, “Wireless Index”, “Open Communications - Telecom Survey”, and “Open Communications Value Picks”.

Mba In International Management, Finance

Bs, Mathematics, Statistics, Business Administration