My main role predominantly involves providing overall leadership to ensure daily operational excellence while governing kitchen activities through implementing robust systems that ensures adherence to Yeeros’ recipes.A key aspect of my role involves the establishment of robust relationships with suppliers and utilizing negotiation skills to acquire best market rates when ordering inventory. This includes overseeing stock control and strategic ordering of inventory to ensure minimal… Show more My main role predominantly involves providing overall leadership to ensure daily operational excellence while governing kitchen activities through implementing robust systems that ensures adherence to Yeeros’ recipes.A key aspect of my role involves the establishment of robust relationships with suppliers and utilizing negotiation skills to acquire best market rates when ordering inventory. This includes overseeing stock control and strategic ordering of inventory to ensure minimal waste.I play an instrumental role in governing the day to day operations, handling challenging customers and supporting the service team during peak periods. This includes collaborating with management to develop marketing campaigns to ensure brand visibility and customer growth. Show less

I serve as the International Student Ambassador on behalf of Independent College Dublin where I raise awareness of the quality of Irish education, and support and encourage interested students from overseas as they embark on their search for the right university or college.

My main role predominantly involved providing overall leadership and guidance to the team by ensuring seamless daily operations.

My main role predominantly involved providing overall leadership to the Junior Barista's while liaising with management to ensure the smooth running of operations and delivery of quality products. A key aspect of my role involved utilizing my marketing skills to upsell deals and food options to customers introducing them to various options while maximising on sales revenue.

My main role was to provide exceptional service and hospitality to guests consistently while maintaining food safety standards and proper personal hygiene when handling foods. A key aspect of my role was ensuring the safety of guests and colleagues by adhering to company safety standards always. During my tenure, I applied my knowledge within the hospitality industry by providing accurate information to guests regarding product knowledge and promotional information. Additionally, my extensive… Show more My main role was to provide exceptional service and hospitality to guests consistently while maintaining food safety standards and proper personal hygiene when handling foods. A key aspect of my role was ensuring the safety of guests and colleagues by adhering to company safety standards always. During my tenure, I applied my knowledge within the hospitality industry by providing accurate information to guests regarding product knowledge and promotional information. Additionally, my extensive customer service experience served as an asset of value when resolving complaints and providing satisfactory solutions to customers. Show less

Managed the operations within Back Burner Coffee to ensure efficiency and supported the team in delivering a high level of customer service to meet service level agreements.Key Achievements•Recognized for my leadership skills and deputized for the Manager on an ad-hoc basis;•Regularly exceeded sales targets by 20% through providing exceptional customer services and regularly promoting in store offers;•Implemented performance initiatives that inspired staff to meet sales… Show more Managed the operations within Back Burner Coffee to ensure efficiency and supported the team in delivering a high level of customer service to meet service level agreements.Key Achievements•Recognized for my leadership skills and deputized for the Manager on an ad-hoc basis;•Regularly exceeded sales targets by 20% through providing exceptional customer services and regularly promoting in store offers;•Implemented performance initiatives that inspired staff to meet sales target and maximize on revenue; Show less

Led the coordination of events by meeting with clients to identify their requirements and ensured delivery that met customer satisfaction. Demonstrated a complete understanding of Restaurant Policies & Procedures and Service Standards as outlined in the Hotel.•Collaborated with the team to implement initiatives that enhanced customer service and improved productivity;•Utilized interpersonal skills by interacting with customers to ensure that they received excellent customer service… Show more Led the coordination of events by meeting with clients to identify their requirements and ensured delivery that met customer satisfaction. Demonstrated a complete understanding of Restaurant Policies & Procedures and Service Standards as outlined in the Hotel.•Collaborated with the team to implement initiatives that enhanced customer service and improved productivity;•Utilized interpersonal skills by interacting with customers to ensure that they received excellent customer service that met service level agreements;•Acknowledged, welcomed and greeted guests professionally and took accurate food and beverage orders; Show less

Guided and supervised the team to ensure maximization of productivity during events.•Improved customer satisfaction by 25% with satisfaction levels at 85% by implementing improvements from customer feedback;•Developed and delivered bi-weekly team training programs that boosted morale and enhance performance.

Reporting to the head waiter my main role predominantly involved welcoming and greeting guests, efficiently. I took customer orders in a timely manner and providing recommendations on specials and utilized my interpersonal skills to ensure a high level of customer satisfaction.