Francisco Jr. Palo Email & Phone Number

Philippines

*To meet or exceed sales and profit targets within Southern Philippines.*To promote the brand and positive image of Spirax Sarco as the market leader in steam system design, and use our expertise to effectively deliver our comprehensive solution and services to our customers in helping them achieve their sustainability goals, to improve safety, reliability and energy efficiency throughout the steam system for reduced total cost of ownership.*To provide professional customer service and develop long-lasting relationships and valued partnerships; to demonstrate our core values of respect, accountability, passion, integrity and delivery, in our daily activities. *To use the consultative selling approach to uncover customer pains and gains and maximize customer value, thereby self-generating opportunities with good margins.

Mindanao

• Proactively develops and creates customer relationships in Mindanao • In early phases of projects, drives solution selling methodology with architects and developers, consultants or other influencers to ensure KONE solutions are meeting customer’s needs and creating value throughout the lifecycle taking into account whole KONE product portfolio• Creates interest and demonstrates value of KONE digital offering to influencers and customers• Develops and grows KONE’s position in Mindanao• Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling)• Ensures customer satisfaction and solves complaints with the rest of KONE team • Documents the customer and contact information, responsible for correct customer, influencer and contact data in CRM

Mindanao

· Sold the first Leica brand inverted microscope in the Philippines while still on probation. · Implemented action plans (e.g. make regular calls/visits, take orders, etc.) to achieve sales targets for assigned businesses/territories. · Tracked self progress against key performance indicators and sales plans. Prioritized and reviewed daily sales activities performed. · Executed sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, up to order fulfillment and collection. · Prepared quotation/tender prices, delivery and commercial terms, in accordance with company policies . · Reported on the activities and products of the competitors via inputs to the competition reports. · Recorded sales data for reporting and tracking purposes. Maintained relevant customer data in appropriate customer relationship management databases including Salesforce.com. · Executed continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Tracked and collected payments from customers. · Responded to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products and solutions. · Worked with internal stakeholders to ensure timely delivery of products. Supported internal stakeholders in relationship development with key customers. · Supported the Sales Manager in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.

Mindanao

· Established the Oyo chain of hotels in Davao, General Santos, and Tagum, from zero in late 2018 to eighteen properties in early 2019 · Planned and managed the business development efforts in Southern Mindanao with a goal to on-board high-quality budget hotels on to Oyo network. · Identified new hotels that meet Oyo standards in terms of location, pricing, infrastructure quality, owner willingness, and pitched Oyo's partnership proposal. · Negotiated Oyo's commercial agreement with interested hotels and signed-up rooms. · Strengthened the relationship with existing hotel owners and other relevant stakeholders. · Collaborated with other teams in Oyo such as Operations, Marketing, Pricing, Customer Support, and Finance that helped ensure smooth functioning of hotels on day-to-day basis.

Visayas And Mindanao

· Managed a $3M annual sales business through Retain, Grow, and Gain (RGG) strategies, i.e. Retained and Grew the existing customer base, and Gaining that of competitors. · Played the lead role in driving strong customer relationships and delivered local market achievements against Ecolab's financial and safety objectives through ethical and sound business practices. · Worked closely with current and new customers through our Account Managers to understand business needs and recommend continuous improvement and innovation plans that will maintain and grow sales within Visayas and Mindanao. · Provided support to the Food & Beverage division in terms of being aligned with the customers and the market place around pricing strategies, service models, efficiencies, other potential revenue streams, product profitability, defending existing business, and prospecting. · Full responsibility for the Visayas and Mindanao district's P&L management, including meeting Order to Cash collection metrics. · Achieved targeted sales and profit, productivity, utilization, and Safety goals. · Worked directly with the Account Managers and Service Engineers, providing one-on-one coaching to improve their skills and abilities, as well as ensure adherence to company policies, procedures, and objectives. · Anticipated customer needs based on knowledge of customer processes and operations, and helped resolve unmet customer needs. · Managed direct reports to ensure all sales and service activities are meeting customer expectations and service levels.

Mindanao

· Started with $250K annual sales in 2006 and quadrupled it to $1M in less than 9 years with a compounded annual growth rate of 17%. · Managed the existing customer base in Mindanao region, and expanded the market share by closing new accounts with significant volume-recurring purchases. · Provided industry expertise to 42 customers in terms of sanitation, safety, quality and operations; including assisting with drafting sanitation plans and programs, standard operating procedures, evaluating processes and procedures, identifying and implementing operational efficiencies, and conducting employee training. · Built strong relationships with existing and new customers to help achieve their business targets resulting to a win-win approach making Ecolab as a Supplier of choice for life. · Troubleshoot and provided hygiene analysis and CIP audits in various food and beverage process plants through system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels. · Ensured consultative selling was supported with exceptional services and value-adding customer trainings. · Managed Ecolab products and equipment; participated in equipment installations, observed and tested equipment and product performance, adjusted equipment and chemical concentration levels, monitored product inventory and prompt the placing of orders as needed. · Managed a team of twenty-one (21) contractuals stationed in key accounts to deliver the total Ecolab service commitment. · Awarded as Sales Budget Achiever for almost every year in the 10-year stint as Account Manager.

Mandaue City, Cebu

· Developed and implemented quality management systems in the Cebu Battery Plant. · Analyzed, identified, and implemented manufacturing and/or business process improvements which improved capability and performance. · Created and maintained company documentation, such as quality manuals, and quality procedures. · Troubleshoot problems or flaws in the raw material, work-in-process, or finished goods provided for testing. · Meeting with members of the production team to offer recommendations and share results. · Maintain and control calibration records for all test and inspection equipment. · Applying good manufacturing practice and observing that it is being adhered to. · Managed the Analysts who are performing tests and measurements using existing measurement equipment. · Participated in teams to help make necessary improvements and changes to all process and quality-related issues the production department.

Davao City

· Handled teaching Engineering Materials, Safety Engineering, Algebra, Chemistry, Statistics, EngineeringEconomy and Modern Physics for Computer Engineering students.