Francis Pigeon Email & Phone Number

Sudbury, Ontario

- Exceed fiscal forecast by attending events & meeting with potential new clientele.- Follow-up on sales leads from solution center to convert new rentals.- Oversee other employees by conduction QC and ongoing training & coaching.- Manage daily/monthly/annual finances (banking, POS, invoicing, auto-billing, ACH, etc.) - Focus on delinquency management to reduce account receivable. - Mystery shop competitors to stay on price trend.- Perform building maintenance when… Show more - Exceed fiscal forecast by attending events & meeting with potential new clientele.- Follow-up on sales leads from solution center to convert new rentals.- Oversee other employees by conduction QC and ongoing training & coaching.- Manage daily/monthly/annual finances (banking, POS, invoicing, auto-billing, ACH, etc.) - Focus on delinquency management to reduce account receivable. - Mystery shop competitors to stay on price trend.- Perform building maintenance when required.- Co-ordinate move-ins & move-outs to maintain maximum occupancy. - Member of the Sudbury Chamber of Commerce. Show less

Greater Sudbury, On

• Supervise activities of teams of 5-20 associates and ensure consistency in quality of work.• Audit associate's work and tabulate/report quality to Manager.• Create reports of inventory totals, including amount of product and value.

Greater Sudbury, On

• Assess taxpayer accounts, analyze, interpret and enforce legislations, referencing various tax treaties between Canada and other countries, make contact with taxpayers, accountants and lawyers. • Send notices of assessment, invoices, statements and collection notices. Receive forms and update taxpayer's accounts and information and balance accounts.• Manage work inventories of 1000+ items with competing priorities and mandated deadlines.

Greater Sudbury, On

• Perform reconciliation and accounting of transactions, purchases and payments on accounts for clients and customers.• Support and lead a team of 20+ colleagues as Supervisor support.• Place 5-10 Supervisor Call-Backs and complete 20-30 escalations daily.• Take 100+ inbound calls relating to credit card billing and probing regarding service issues.• Direct leader and trainer during training period for 2 groups of +/-30 new hires.

Greater Sudbury, On

• Maintaing lawn, flowerbeds and plantations. Remove sand from walkways and parking lots.• Create lockstone paths using rock cutter and build gazebo from scratch using power tools.• Operate lawnmowers, weed-whackers, tractors, Bobcat, line painter, engine powered sweepers and handheld equipment.• Maintain and repair broken equipment such as tractors, backhoes, aspirators, Bobcat and mowers.

Sudbury, On, Canada

• Supervise and assign 3-5 employees to specific duties when direct supervisor not present.• Ensure proper sanitation and safe cooking practices and keep records up to date for all employees.• Clean, stock and restock, manage inventory, order and prepare invoices.• Manage cash on hand, audit tills, batch-out POSs and bookkeep daily.

Greater Sudbury, On

• Sell 5-10 credit cards daily without commission to exceed individual sale goals and be top of the team.• Assist 100+ customers daily by providing services, information and resolving their objections.• Handle $10,000+ daily and audit cash on hand before, during and after each shift.

Roberval, Qc

• Use various equipment such as pneumatic, electric and hand-held tools to remove/install parts.• Use acetylene/oxygen torches and MIG welder to assemble and disassemble various fixtures.• Diagnose problematic parts and order replacements when necessary.• Maintain and repair logging trucks and trailers.

Chemical Engineering Technologist, Chemical Engineering

• Carried out reactions with 50+ different dangerous and hazardous chemicals throughout studies. • Created M.S.D.S. sheets for 100+.

Secondary School Diploma (French), 12

Received Quebec Secondary School Diploma in June of 2007.