Francis Pigeon Email & Phone Number

Sudbury, Ontario

- Exceed fiscal forecast by attending events & meeting with potential new clientele.- Follow-up on sales leads from solution center to convert new rentals.- Oversee other employees by conduction QC and ongoing training & coaching.- Manage daily/monthly/annual finances (banking, POS, invoicing, auto-billing, ACH, etc.) - Focus on delinquency management to.

Greater Sudbury, ON

• Supervise activities of teams of 5-20 associates and ensure consistency in quality of work.
• Audit associate's work and tabulate/report quality to Manager.
• Create reports of inventory totals, including amount of product and value.

Greater Sudbury, ON

• Assess taxpayer accounts, analyze, interpret and enforce legislations, referencing various tax treaties between Canada and other countries, make contact with taxpayers, accountants and lawyers.
• Send notices of assessment, invoices, statements and collection notices. Receive forms and update taxpayer's accounts and information and balance accounts.
• Manage work inventories of 1000+ items with competing priorities and mandated deadlines.

Greater Sudbury, ON

• Perform reconciliation and accounting of transactions, purchases and payments on accounts for clients and customers.
• Support and lead a team of 20+ colleagues as Supervisor support.
• Place 5-10 Supervisor Call-Backs and complete 20-30 escalations daily.
• Take 100+ inbound calls relating to credit card billing and probing regarding service issues.
• Direct leader and trainer during training period for 2 groups of +/-30 new hires.

Greater Sudbury, ON

• Maintaing lawn, flowerbeds and plantations. Remove sand from walkways and parking lots.
• Create lockstone paths using rock cutter and build gazebo from scratch using power tools.
• Operate lawnmowers, weed-whackers, tractors, Bobcat, line painter, engine powered sweepers and handheld equipment.
• Maintain and repair broken equipment such as tractors, backhoes, aspirators, Bobcat and mowers.

Sudbury, ON, Canada

• Supervise and assign 3-5 employees to specific duties when direct supervisor not present.
• Ensure proper sanitation and safe cooking practices and keep records up to date for all employees.
• Clean, stock and restock, manage inventory, order and prepare invoices.
• Manage cash on hand, audit tills, batch-out POSs and bookkeep daily.

Greater Sudbury, ON

• Sell 5-10 credit cards daily without commission to exceed individual sale goals and be top of the team.
• Assist 100+ customers daily by providing services, information and resolving their objections.
• Handle $10,000+ daily and audit cash on hand before, during and after each shift.

Roberval, QC

• Use various equipment such as pneumatic, electric and hand-held tools to remove/install parts.
• Use acetylene/oxygen torches and MIG welder to assemble and disassemble various fixtures.
• Diagnose problematic parts and order replacements when necessary.
• Maintain and repair logging trucks and trailers.

Chemical Engineering Technologist, Chemical Engineering

• Carried out reactions with 50+ different dangerous and hazardous chemicals throughout studies. • Created M.S.D.S. sheets for 100+.

Secondary School Diploma (French), 12

Received Quebec Secondary School Diploma in June of 2007.