Gateway Logistics, Inc. is a freight forwarding company. Assigned in three different departments: Export Documentations, Import Customer Service and Sales/Telemarketing. EXPORT DOCUMENTATION (FCL/LCL):Interacted with third party logistics service providersAudit freight cost and documentationEnsured accuracy of all inventoriesMaintained communication with warehouse staff to ensure proper working orderReviewed bills, invoices and purchase orderEnsured all payments are processed in timeAssisted customers with inquiriesCreated packing lists and updated shipment information in databaseOrganized files both manually and electronicallyDocumentation such as Bill of ladings, manifest, export declarationIMPORT DOCUMENTATION (FCL/LCL):Counter check pre-alert from agentChecked the shipping details from shipping linesEncoded in Manifest for customs validationSecured rate agreementPrepare pre-cost and request for paymentSend arrival notice to consigneePrepared DO and other documents needed for FCL and LCLSALES SUPPORT/TELEMARKETING:Attended client inquiriesProvided quotation to clients per sales instructionChecked rates from carriers and consolidators based on client's inquiryProvided lowest solicited rates to sales for their quotation to clientsProvided updated information such as pier operations , new applicable rates per month or per quarter, new applicable port chargesFollow up shipments from existing clientsUpdated other old accounts and follow up shipments from old accountsChecked new accounts or potential clients