Francis Romstad Email & Phone Number

Copenhagen, Dk

Copenhagen Metropolitan Area

Managing the intake of business needs, transforming them into actionable business cases and IT projects.Pitch project proposals and provided portfolio reporting to the C-suite board.Guide business leaders on vendor and solution selection.Drive the digital-transformation agenda and inspire the organization.Built and lead the implementation of a new PPM solution, transitioning to a data-driven project management approach, covering both IT and construction departments (~40 users). Built on Dataverse/DevOps/D365 Finance/Power BI.Developed and lead IT application portfolio management, creating an overview of 300+ applications to increase governance, support cost management and forecasting. Built on Dataverse/D365 Finance/Power BI.Responsible for the Customer Data Platform (CDP) initiative with over 200 mio. customer interactions (Dynamics 365 Customer Insights - Data)Driving implementation of guest-selfservice in Tivoli Quick Food ServicesLead on pilot projects on GenAI. Early testing of Copilot Studio and Azure OpenAI services.Part of Microsoft Customer Advisory Board (Dynamics 365 Customer Insights) and reference customer.Solution architecting across many areas, with particular focus on the Microsoft tech stack.Part of IT management leader group

Copenhagen Area, Denmark

Architecting, building and integrating some of Tivoli's most critical backend systems, including overseeing scope, design, and implementation.Developed Tivoli’s customer-centric data platform, serving as the backend for guest interactions across app and web, enabling modern digital experiences for both customers and employees.Transitioned Customer Service and B2B sales solutions to D365 CE Customer Service and Sales App, creating a single customer 360 view across all sales and service channels.Implemented and managed Tivoli’s Customer Data Platform (D365 CI - Data), holding over 200 million customer interactions.Design and implementation of the master GDPR solution. Migration of Dynamics AX to D365 Finance. Integrating D365 CE and D365 Finance through Dual-Write and Power Automate Flows.Introduced and built several PowerApps supporting business operation.Power Platform CI/CD and automated testing,Real-time journey orchestration in D365 CI – Journey (with App integration, Azure Stream Analytics and Azure Functions).Lead generation through LinkedIn (D365 CI – Journey).Implementation of digital signature (DocuSign) in D365 Sales application.Various self-service portals for employees through Sharepoint integration (Spfx framework, Azure function API, D365 CE)Various data migration projects (SSIS, Power Automate, Scribe)

Region Hovedstaden

Led the initial adoption of the Dynamics 365 CE platform.Architected and built solutions in collaboration with developers and business stakeholders.Projects: Alumni system, Student project portal, Guide booking system, PhD administration system, Guest administration system.

Implementation of Microsoft Dynamics CRM as a business management tool for multiple new systems.Integration with existing systems.Architecture and data model design. Plugin, workflow activity development and VSTO, c# .net, javascript, SSRS report development.Data migration/synchronization with SCRIBE.

Copenhagen Area, Denmark

Freelance Microsoft Dynamics CRM consultancy. Configuration and development.

Dtu National Food Institute

Business development on department research projects.Development of Microsoft Dynamics CRM stakeholder management system.Contract negotiation on IPR and collaboration projects (licensing, sale, spin-outs).Strategy development.Employee coaching on business development and IPR.Collaborative partner relationship management.

The GAP fund supports commercialization of innovative projects from the Technical University Denmark. The GAP fund administrates over 30 mio.DKK and supports 10-20 projects pr year.

Copenhagen Area, Denmark

Office for Private & Public Sectors Services:Creating business from research. Evaluate technology, raising capital, business development and contract negotiation.Involved in IPR protection and business development of more than 60 inventions.

Network development between industry and research institution in the Øresunds region within nanotechnology.Strengthen collaboration on education, commercialisation and research within the region.Brand development of the region.

Farum, Region Hovedstaden, Danmark

Main responsibilities: - Product development. - Develop and run test labs. - Software development for data acquisition. - Software development for data analysis. - Product testing with customers - Quality assuranceProjects: - Management buyout and company restructuring project - Project manager on product development with customer - Project participant on production outsourcing process

Hd, Graduate Diploma In Business Administration, Financing

First Part (60 ECTS): Managerial Economics, Accounting, Macro Economics, Business Law, Organization theory, Strategic management. Second.

Ph.D., Semiconductor Optics

Research on ultrafast phenomenons in semiconductor electro-optical modulators. Work was done in collaboration with GiGa - an Intel Company.

Msc Physics, Semiconductor Optics