Throughout my career, I have gained extensive experience in customer service through my previous roles. I was responsible for handling customer inquiries, complaints, and issues. I developed a deep understanding of the importance of active listening, empathy, and problem-solving skills in providing excellent customer service. In addition, I was able to handle high volumes of calls and emails while maintaining a positive attitude and ensuring customer satisfaction. One example of my excellent customer service skills was when I resolved a complex issue for a customer who had been struggling for weeks. By providing a clear explanation and offering a solution that met their needs, I was able to turn a negative experience into a positive one. And I have demonstrated these skills throughout my career. I can communicate clearly and concisely with customers, using language that is easy to understand and free of technical jargon. I have also developed strong active listening skills, which allow me to understand the customer's needs and concerns and respond appropriately.
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RecruiterKlarecon Oct 2024 - PresentTel Aviv District, Israel -
Customer SupportBoldr Ph Inc 2023 - 2024Supporting healthcare professionals, we ensure seamless onboarding, verify credentials, address payroll inquiries promptly, and communicate schedule changes effectively. We proactively post shifts to maintain optimal staffing levels and minimize disruptions, aiming to streamline operations and enhance facility efficiency
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Technical SupportRealpage 2016 - 2018Handle incoming calls, assisting with customer service inquiries, generating sales leads, identifying customer needs for satisfaction, and advancing to operations. The individual manages incoming calls, upsells, assists with customer service, generates sales leads, assesses customer needs, and is promoted to a trainer with advanced operations skills.
Francis Ryan Torron Skills
Francis Ryan Torron Education Details
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English Language And Literature/Letters
Frequently Asked Questions about Francis Ryan Torron
What company does Francis Ryan Torron work for?
Francis Ryan Torron works for Klarecon
What is Francis Ryan Torron's role at the current company?
Francis Ryan Torron's current role is Virtual Assistant.
What schools did Francis Ryan Torron attend?
Francis Ryan Torron attended Eastern Visayas State University.
What skills is Francis Ryan Torron known for?
Francis Ryan Torron has skills like Marketing Strategy, Sales Management, Business Coaching, Life Coaching, Public Relations, Public Speaking, Teaching Adults, Marketing, Team Leadership, Teamwork, Bloomberg, Microsoft Excel.
Who are Francis Ryan Torron's colleagues?
Francis Ryan Torron's colleagues are Rahaman Azmir, Er. Kumar Sunny, María Azul De La Fuente, Sanchari Bhattacharya, David Oyinfela Odi, Amitabh Dutta, Kabir Hossain.
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