Francis Uko Email & Phone Number

Lagos, La, Ng

Lagos State, Nigeria

Lagos State, Nigeria

Lagos State, Nigeria

In my role as the Head of Sales, Red Star Freight (the Freight Forwarding division of the company), my responsibilities are thus:- Set, monitor and review sales & service targets for the Business Development, Operations, and Customer Service teams- Provide Sales support and ensure growth of market share- Deployed measures and processes to control cost, ensure profitability and optimum use of company resources- Ensure synergy with other departments and subsidiaries to actualize the company’s business objectives- Maintain strategic performance and monthly reports of business activities for reference and record purposes- Coordinate sales and operations activities to achieve revenue and credit collection targets

Lagos State, Nigeria

As the Business Development Manager, Group Sales, my responsibilities were as follows:- Provided logistics solutions to businesses in the Aviation sector- Develop business relationships through consultative sessions with clients (both existing and prospective)- Created and implemented new initiatives geared towards maximizing earning potential from existing clientele- Analysed sector in terms of logistics needs and crafted sales and operation strategies that ensured that monthly revenue and credit collection targets were regularly met

Lagos State, Nigeria

In my role as the Regional Manager of the Western Region, my responsibilities included:- Built a highly motivated and well-skilled team of sales & operations personnel; through extensive coaching and counselling- Coordinate team activities to ensure that monthly sale and credit collection targets were achieved- Explored and developed new business opportunities; securing key deals in the process- Maintained relationships with clients in the Aviation, Oil & Gas, Banking & Finance, FMCG and Telecommunication sectors; as well as Government institutions and Conglomerates- Deployed measures and processes to control cost and ensure optimum use of company resources- Constant research and engagement of business sectors and clients (both existing and prospective) to understand needs and requirements in order to provide desired services

Lagos State, Nigeria

In my role as the Business Development Manager, E-Commerce, my role involved:- Identified and developed business opportunities in the retail market- Established a set of processes aimed at ensuring speedy deliveries and complaint resolution, leading to customer satisfaction- Identified and recommended training opportunities to improve the work capacity of staff members in the E-Commerce division- Ensured that monthly revenue targets were met regularly

Lagos State, Nigeria

As a Key Accounts Manager, my responsibilities were thus:- Developed relationships with top clients from the major economic sectors in the country- Consulted with clients to customize company services to suit their needs and requirements- Established a system of speedy complaint resolution with other key departments in the company- Ensured that monthly revenue and credit collection targets were met regularly

Lagos State, Nigeria

As a Commercial Coordinator, my responsibilities were as follows:- Explored new business opportunities with existing clientele for extra revenue- Acquired more clients within the territory assigned to me- Worked well with other departments provide excellent service delivery- Ensured that monthly revenue targets were met regularly- Also ensured that monthly credit collection targets were met regularly

Port Harcourt, Rivers State, Nigeria

In my role as a Commercial Sales Executive, my responsibilities included:- Maintained relationships with existing clients- Acquired new clients for the territory assigned to me- Liased with other key departments (Operations, Customer Service etc.) to ensure successful service delivery- Achieved monthly revenue target regularly

Lagos State, Nigeria

During my time as a Customer Service Supervisor, my responsibilities covered:- Attending to customers to understand needs and address complaints- Traced and tracked customers' packages to provide accurate status for senders and recipients- Made daily data entries into the network systems for record and reference purposes- Generated daily reports for the Customer Service Manager

Bachelor'S Degree, Agricultural Economics & Extension

Entrepreneurship In Emerging Economies

Master Of Business Administration - Mba, Marketing

Strategic Key Accounts Management