Franck Dutertre Email & Phone Number

Bulgaria

Sofia, Sofia City, Bulgaria

Implementation of a remote identity verification service in close collaboration with Ralitsa Ivanova, Product Owner of the KYC team:- Implementation of the identity verification process in compliance with the functional and technical requirements of ANSSI (French National Information Systems Security Agency).- Collaboration with the BeYs group's contact center in Romania, Global Remote Services, to define the biometric verification procedure and this remote identity document control, as well as the technical constraints linked to this activity.- Collaboration with Mediatel Data in Romania to adapt their contact center management software to the specific needs of video idea verification.- Preparation of the major documentary package for certification of the remote identity verification service, and presentation to the French cybersecurity regulatory body.Management and monitoring of KYC products (Know Your Customer and the fight against money laundering and terrorist financing) to define areas for improvement and respond to customer requests and needs.Implement and follow up the certification/qualification strategy for the BeYs group's digital trust products, in close collaboration with Venera Billois:- Understanding of certification requirements and processes for regulatory bodies in France and Luxembourg, where the group is already well established.- Provider of remote identity verification, eIDAS, eID, European Wallet, CSPN (software security), Electronic Registered Letter, Qualified Electronic Signature, electronic signature certificate issuance services.- Sharing evaluation strategy and requirements with the various product management teams concerned.Follow-up of product integration teams at customer sites in France, in collaboration with Petar Sabev.Supervision of the rewriting and securing of access to the website for healthcare professionals for Almerys, a BeYs group company managing the pre-payment of medical care.

Sofia, Sofia, Bulgarie

Creation and management of a team of product owners in charge of the creation or takeover of products related to digital identity and digital trust:- Creation of a product management organization, growing from 20 people to over 100 in less than a year.- Support and functional follow-up for various product managers- Reporting and coordination at C level- Creation of product development teams in collaboration with product owners- Coordination between product management in France and product ownership in Bulgaria

Sofia, Bulgarie

Creation of a digital trust platform :- Out-sourcing of products developed in France to Bulgaria- Analysis of existing solutions and understanding of their functional and technical features- Creation and management of the development team- Coordination of knowledge transfer between French and Bulgarian development teams- Functional guidance and leadership- Software transformation management- Product management

Sofia, Sofia, Bulgarie

Project management for the health insurance of French military personnel:- Management and maintenance of the database of natural persons.- Identity and authentication management.- Management of the customer portal (extranet).- Management of the social and community space.- Analytical tracking and SEO optimization.- UI, UX, Front-End, Back-End, CMS (Drupal)

Rouen, France

Freelance for Odigo (Contact Center as a Service Solution) in Rouen, France.Simultaneous management of various projects to set up and configure interactive voice servers and telephone call distribution.Remote supervision of virtual IT development teams and management of customer relations.- Organization and facilitation of specification workshops.- Setting up and follow-up of planning schedules, internally and with the customer- Preparation of the weekly project committees, internally and with the customer- Preparation and active participation in steering committees- Management of virtual teams (resources on 4 sites in France and 2 other sites in Morocco)- Preparation and supervision of acceptance tests (internal and external), followed by production launches.- Preparing the transition to maintenance in operational conditions once the service rendered validation phase has been completed.- Follow-up of time spent, budget and purchase orders- Accompanying customer companies towards the new solution in beta-test, in pilot mode- Main customers in the field of complementary health insurance companies and retail banking

Vernon

Design and production of home automation systems designed to simplify everyday life and improve the comfort and safety of home and business occupants. Based on opensource solutions and not dependent on a cloud provider for the personnal data safety. Specialization in temperature control, monitoring and regulation systemsCo-winner with my engineering school partner of the Alençon home automation Hackathon in October 2017Following on from this project, we worked in startup mode to create a non-intrusive, cost-effective solution to ensure normal activity in the homes of isolated and vulnerable people. But for lack of sufficient financial resources, this project was halted.

La Défense

Project advisor working for the organized gas and electricity trading room for Engie Global Markets (Paris La Défense) to set up an automated order placement system.- Consultation with the various trading teams at La Défense and in Brussels to gather requirements.- Presentation of requirements summary report to the division's Top Management- Proposals for the various functionalities to be developed as a priority, drawing up the various milestones and “basic camps” for building the first electronic order-passing automaton.- Definition of the profile of developers to be recruited for the IT teams.- Drafting of specifications, definition of the various modules to be implemented.- Creation of task schedules- Communication of progress to trading managers and business management, and to IT department managers.- Technical and functional specifications of the entire system and the various modules, definition of test procedures- Definition of KPIs to be monitored- Organization of stand-up meetings (agile management)

La Défense

Operational manager of a 15-members team of IT development engineers in charge of evolutions, maintenance and level 2 support for 5 main applications categorized as critical and sensitive, based on the “Eliot” execution and position repository database of the investement banking system.- Global understanding of business functions and existing architecture.- Knowledge of key customer processes and operational risks within the perimeter.- Management and monitoring of: budgets, evolution and correction requests. Reporting on these various points.- Implementation of Lean Management (whiteboard, stand-up, monitoring of indicators and treatment of productivity bottlenecks).- Set up and monitored Grouped Technical Assistance for part of the team, in addition to in-house staff and service providers.- Monitor production performance indicators, find solutions and optimize infrastructures where necessary.- Management of “Change Management - Release Management” rules (CMMI practices) for specification, documentation and testing of various developments.- Collaboration with a large number of related teams: business, other development teams, support, operational and infrastructure architects.- Individual follow-up of team members to enhance their skills and expertise. Empowerment of seniors and other high potentials.

La Défense

Application for receiving stock market flows and placing orders:Generic order-passing application handling all equity and index derivatives, with the possibility of Excel interfacing (via COM) to create trading automates.Functional and technical specifications of upgrade requestsImplementation and adaptation of object structures (UML, Design Patterns)Rewriting and upgrading of trading license server (security and order limits) (IIS web server, Asp, javascript)Developments in C++ under Windows with STL and MFC librariesInternational environmentProject manager (2005): catalog management, scheduling and business relations

La Défense

Real-time position publication system:Collection of executions on the various electronic order placement tools, then distribution of updated positions.Functional and technical specificationsImplementation of distributed architecture (TIBCO Rendez-vous, Corba)Implementation of the object structure of the various subsystems (UML)Development of modules in Java and C++ in a Windows environmentDeployment on UNIX systems and Linux PCsMaintenance and upgradesGeneral knowledge of trading room Front OfficeInternational environmentInter-department communicationProject and schedule management (2002)

La Défense

Simulation and risk analysis software (calculation of greeks indicators)Implementation of data persistence to avoid systematic database queries.Implementation of a Corba client for position retrieval.Knowledge of the various equity derivatives.Specific adaptations of object structure (UML, Design patterns).Programming in C++ under Windows

Suresnes

In charge of 2D and 3D visualization of finite element analysis results for the mechanical analysis department of the CATIA CAD/CAM software.Functional and technical specificationsImplementation of the object structure (UML/OMT, Design patterns)Development in C++ under UNIX (SUN, SGI, IBM, HP) and WindowsAdvanced man/machine interfaces (graphics)Maintenance and upgrades2D and 3D visualization and discretization algorithms (OPEN GL overlay)Knowledge of finite elements