Franck Germany Email & Phone Number

I am Franck, a dedicated and results-oriented Customer Success professional, passionate about building lasting relationships with clients. My career is a journey spanning Europe and Asia.Since the beginning of my professional journey, I have been immersed in the world of customer-centric strategies. What fuels my enthusiasm is not just meeting but exceeding client expectations. My career has taken me through various roles, each contributing to my in-depth understanding of what it takes to ensure customer success.As a Team Lead Customer Success Manager at Klaxoon, I have the privilege of leading a high-performing team, playing a role as a coach and decision-making support.My skills in strategic analysis, team management, and customer engagement help me create an environment where both clients and teams thrive. My goal is simple: foster a culture where success is a shared achievement, and clients not only achieve their objectives but surpass them.

Listed skills include Purchasing, Communication Skills, Team Oriented, Social Skills, and 30 others.

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  Team Leader | Enterprise Senior Customer Success Manager

  Klaxoon

  Jun 2023 - Present - France