Franck Vacher
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Franck Vacher Email & Phone Number

LiveOps Director at Million Victories
Location: Portugal, Portugal, Portugal 13 work roles 1 school
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Current company
Role
LiveOps Director
Location
Portugal, Portugal, Portugal
Company size

Who is Franck Vacher? Overview

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Franck Vacher is listed as LiveOps Director at Million Victories, a company with 51 employees, based in Portugal, Portugal, Portugal. AeroLeads shows a matched LinkedIn profile for Franck Vacher.

Franck Vacher previously worked as Monetization Director at Funcom and Monetisation Director at Ubisoft. Franck Vacher holds A-Level, Mathematics from Lycée Henri Matisse.

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Million Victories

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Profile bio

About Franck Vacher

Experienced Manager, Expert in Retention and Monetisation, with a demonstrated experience in the video game industry. Used to work with International Teams.I specialised myself on Live, driving topics for projects from communication to events, keeping the Retention in the heart of the Strategy, using experience and sociological studies.

Listed skills include Online Community Management, Multicultural Team Management, Customer Service, Community Management, and 26 others.

Current workplace

Franck Vacher's current company

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Million Victories
Million Victories
LiveOps Director
Prades-le-Lez, FR
Employees
51
AeroLeads page
13 roles

Franck Vacher work experience

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Monetization Director

Current

Lisbon, Portugal

Work on Conan Exiles to move from a classic DLC strategy to a Live Strategy with Micro-transactions.Prepare Dune projects Monetisation Strategy.Responsible for the Monetisation and Live Revenues management.- Define Live KPIs, including Activity, Retention and Revenues forecasts.- Define Monetisation Strategy and ensure its right integration.- Drive the.

Aug 2021 - Present

Monetisation Director

Worked on a F2P competitive game, responsible of the Monetisation Strategy and driving the Live objectives.- Responsible for the project PnL and recommendations based on market.- Define Acquisition, Retention and Monetisation KPIs and objectives based on EBIT needs.- Design the whole Monetisation Strategy and ensure its right implementation.- Define the.

Dec 2019 - Aug 2021

Senior Live Consultant

Bucharest, Romania

Help projects to define their live and Monetisation Strategy.- Guidelines for Live Retention and Engagement.- Definition of Live Events Strategy.- Definition of Live and Monetisation processes.

Apr 2019 - Dec 2019

Producer

Bucharest, Romania

Expert in Live, GaaS, Retention and players behaviours- Set the Live Event Strategy for the game.- Support the Monetisation Strategy and objectives.

Dec 2017 - Apr 2019

Player Experience Manager, Game As A Service

Bucarest, Roumanie

The Game as a Service (GaaS) team is a transversal team working with the projects having a live objective. Composed of specialists about every aspect of the live life of games, the GaaS team's role is to assist and coordinate the efforts to produce games answering to all players' needs.My roles within this team are:- The Customer Support- The Community.

Jan 2016 - Dec 2017

Customer Relationship Manager

Bucharest, Romania

- Built from scratch and managed international CS and CM teams (up to 65 people)- SLA, budgets and activity forecasts- Coordinated Customer Relationship and QA Live services- Developed the new Frontline strategy- Creation of processes for Frontline- Definition of back office tools

Oct 2013 - Jan 2017

Online Services Manager

Bucharest, Romania

Apr 2015 - Dec 2016

Senior Community Manager

Trion Worlds, Inc.

Guildford, United Kingdom

In charge of the French CommunityWorking on players' Acquisition and Retention

Nov 2011 - Aug 2013

Lead Game Master

Ubisoft

Paris Area, France

Support team management (EU)Support tool design (rules, ticket system, information, interactions, logs, tracking, wiki)Game master training (US, EU and RU)Community management (website, forum, twitter, facebook, fansites)Worked closely with the marketing to find players recruitment solutions (advertising campaign, newsletter, referral system)Be the link.

May 2009 - Nov 2011

French Community Manager For Warhammer Online

Goa Games Services Limited

Dublin

Frenchspeaking community management (official forum, fansites, conventions, newsletter)In charge of the official European website contentContests organizationTeam management

Jun 2007 - May 2009

Storyliner For Dark Age Of Camelot

Goa Games Services Limited

Paris Area, France

Event creation on the European ServersGame content scriptingBackground text redaction (Albion in game mythology)

Apr 2005 - Jun 2007

French Community Manager And Event Manager

Hamburg, Germany

Managing the French Community (iRC chat, official forum, website and fansites contacts)Contests organization (in game contests, forums, fansites contests)In game event managementCustomers SupportTeam management

Feb 2004 - Mar 2005
Team & coworkers

Colleagues at Million Victories

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1 education record

Franck Vacher education

  • Lycée Henri Matisse
    Lycée Henri Matisse
    Mathematics
FAQ

Frequently asked questions about Franck Vacher

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What company does Franck Vacher work for?

Franck Vacher works for Million Victories.

What is Franck Vacher's role at Million Victories?

Franck Vacher is listed as LiveOps Director at Million Victories.

Where is Franck Vacher based?

Franck Vacher is based in Portugal, Portugal, Portugal while working with Million Victories.

What companies has Franck Vacher worked for?

Franck Vacher has worked for Million Victories, Funcom, Ubisoft, Trion Worlds, Inc., and Goa Games Services Limited.

Who are Franck Vacher's colleagues at Million Victories?

Franck Vacher's colleagues at Million Victories include Clément Vieilly, Mohamed T, Mehmet Karadag, Léa Espanet, and Jason Nago.

How can I contact Franck Vacher?

You can use AeroLeads to view verified contact signals for Franck Vacher at Million Victories, including work email, phone, and LinkedIn data when available.

What schools did Franck Vacher attend?

Franck Vacher holds A-Level, Mathematics from Lycée Henri Matisse.

What skills is Franck Vacher known for?

Franck Vacher is listed with skills including Online Community Management, Multicultural Team Management, Customer Service, Community Management, Facebook, Management, Mmo, and Online Gaming.

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