IACET Certified Dog Psychologist/BehavioristDog Psychology 101https://www.iacet.orgDuke University-CourseraDog Emotion and Cognitionhttps://www.coursera.org

Personal driver for largest ride-sharing company in the world. Ensuring that customers arrive safely and in a timely manner to their destination while creating customer satisfaction.

Supervise the operations and performance of the the second largest storage rental company in the United States.Responsibilities include:achieving sales goals and building revenue by maximizing telephone and walk in inquiries into rentals.maintain appropriate financial control and achieve company goals by managing funds, pursuing collections on delinquent accounts, operating within prescribed budgets and approving invoices by vendors. consistently perform effective customer… Show more Supervise the operations and performance of the the second largest storage rental company in the United States.Responsibilities include:achieving sales goals and building revenue by maximizing telephone and walk in inquiries into rentals.maintain appropriate financial control and achieve company goals by managing funds, pursuing collections on delinquent accounts, operating within prescribed budgets and approving invoices by vendors. consistently perform effective customer service by answering phones and greeting customers promptly, enthusiastically and in a professional manner.Maintain timely and accurate administrative processes throughout the day by organizing customer accounts, managing merchandise inventory, coordinating auction files to accurately meet company compliance and state lien laws. Show less

Manage the operations and performance of a restaurant for one of the biggest and fastest growing food service companies in the country.• Responsibilities include:o utilizing company policies and procedures, maintaining a high quality of food preparation, a high level of customer service and a high standard of cleanliness which are expectations that set this company apart from all others.o compile, prepare and maintain P&L statements, budgets and cost control in regard to food… Show more Manage the operations and performance of a restaurant for one of the biggest and fastest growing food service companies in the country.• Responsibilities include:o utilizing company policies and procedures, maintaining a high quality of food preparation, a high level of customer service and a high standard of cleanliness which are expectations that set this company apart from all others.o compile, prepare and maintain P&L statements, budgets and cost control in regard to food, beverage and labor goals.o properly train and develop both hourly and salary employees through quality orientations, clear direction, training and coaching with constructive feedback, company resources, performance evaluations and recognition to foster a teamwork environment.Ensure that Safety and Security Awareness are emphasized, practiced and periodically inspected, and that all employees are trained in appropriate responses to unsafe situations. Show less

Oversee the operations and personnel administration for the branch of a nationally known bank and lender. • Responsibilities included: * maintaining operational control ensuring compliance to regulations, * ensuring customer satisfaction through effective, courteous and timely customer service, * contribute to and help produce goals for loan products * effectively originate and process loan files to stay within company policies and… Show more Oversee the operations and personnel administration for the branch of a nationally known bank and lender. • Responsibilities included: * maintaining operational control ensuring compliance to regulations, * ensuring customer satisfaction through effective, courteous and timely customer service, * contribute to and help produce goals for loan products * effectively originate and process loan files to stay within company policies and compliance. Show less

Developed and managed the daily operations of an industry leading debt consolidation company. • Responsibilities included: * maintaining a competitively superior level of quality customer service. * maximizing net profit by achieving goals in front end sales, business expenses, and backend client retention.

To strategically lead the organization with the vision and goals associated with Timberland, a major retail footwear and apparel company. • Responsibilities included: * ensuring a high level of quality customer service consistent with company standards * maximize net profit by achieving goals in sales, expenses, and inventory shrinkage * maintain visual presentation and product merchandising to meet company expectations

Jet Engine Mechanic for Sikorsky helicopters and P3 Orion aircrafts.