Franco Esteban Email & Phone Number

Makati, National Capital Region, Philippines

Riyadh, Saudi Arabia

Two of the main pain points of our clients are parcel timeline updates and sustainable routes. With the advent of our Chatbot powered by Natural Language Processing (NLP), we managed to handle queries from our clients without using too many man-hours. Our NLP Chatbot can also provide reports for all of our clients. Attaining Sustainable Routes for our logistics team is achieved by our internal Logistics AI that can map the suitable routes and schedules for our parcels.Leading sales calls to the owners of E-commerce Clients for integration of our platform into their internal SaaS, integration of Payment Gateway, and Business Intelligence needed for each company’s point-of-view.Hired and trained Technical Teams that consisted of 3 teams - Software Development Team- AI and Data Team- DevSecOps TeamTech Stack and Cloud Platforms at Boomerang Express are- Angular- NodeJS- Java- GitHub- MaterialUI- MongoDB- Twilio API- Google Cloud Platform- SAP HANA- TensorFlow- Vertex AI- Pytorch

Saudi Arabia

​​As the Senior Technology Officer of IntlAca Group of Companies, my role is the same as a CTO of any company. I am responsible for providing the company's overall technical leadership and technology strategy. In close coordination and collaboration with the other members of the executive team, and with the support of the internal technical team, I will serve as the principal leader and manager of information services and systems infrastructure support. I also support the Sales Team in Pre-Sales meetings with other clients. Providing sound Technical Advice, features, and solutions. I’ve built our Development Team, Delivery Team, Support Team, Client Success Team, and Data Team. I am the spearhead for all of the Technological Requirements and Advancement in the whole group. Having a vision of future Technological Trends and acting upon it is one of the key insights that I bring to the organization. Identify opportunities and risks for delivering the company’s services, opportunities for innovation, and assessment of marketplace obstacles and technical hurdles to the business's success. Evaluate and identify appropriate technology platforms for delivering the company’s services through a partnership with the various departments, customers, and other stakeholders. Manages the process of systems development, testing, quality assurance, and deployment through CI/CD Fundamentals. Articulating and communicating the technology organization’s development plans and capabilities, technology expenditures, system configuration and status, overall technology, and efforts to exceed the expectations of the organization. Leads the team of technology experts, and internal system engineering efforts, advising on software solutions and purchases, system design, and delivery, quality, as well as technical compliance.

Saudi Arabia

- Proven experience in interfacing with and advising senior client stakeholders up to the C Level- I’ve led initiatives, produced relevant deliverables, and managed offerings and go-to-market strategies across the region- Undertake service design and continuously improve our methodology and consulting offering and lead implementation of the solutions from establishing project requirements and goals to solution "go-live"- Responsible for shaping data solutions and properly scoping / pricing engagements, establishing optimal operating models and project team organization, and leading the transition from the sales process to the delivery phase- Support sales / pre-sales activities by assessing data opportunities, responding to RFPs, creating proposals and presentations, establishing relationships with clients and prospective clients, and helping to close/sign new deals- Build and grow the team by attracting and hiring strong talented leaders and engineers who continue to raise talent standards- Work with the Product, Architects, and Engineering to define the current and long-term vision of the INTLACA’s Platform, influence the roadmap, and engineering culture, and drive engineering and operations efficiencies.- Help innovate and inculcate best development practices ranging from developer efficiency, testing strategies, design practices, security, and others- Developed a novel approach to achieving agile development processes, called Hybrid-Driven Development. This approach combines agile methodologies and standards, including Behavior-Driven Development (BDD), Test-Driven Development (TDD), Continuous Integration and Continuous Deployment (CI/CD), and Atomic Design Methodology. By incorporating this Hybrid-Driven Development, we achieved 28% in Tech Productivity.

Job Description- Handles Service Report such as REPTAT (Repair Turn-Around-Time), KBBTAT (Known Bad Board Turn-Around-Time), Looper (Returned Repair), KPI for Branch and each Mac & iOS Technician- Study and create Supply Chain requirements for each branch- Teach and train all Mac & iOS Technician for the latest hardware and troubleshooting skills- Delegate tasks to each Branch Supervisor for the betterment of each Branch- Lead annual Service Conference- Maintains and establish Business-to-Business relationship and to maintain Service Excellence- Ensures Customer SatisfactionAchievements- Successfully implemented Enterprise Resource Planning Software- Successfully implemented Supply Chain Management

Riyadh, Saudi Arabia

Riyadh, Saudi Arabia

Cavite, Calabarzon, Philippines