Franco Di Leo Email and Phone Number

Credit and collection skills after more than 7 years’ experience and customer advisor specialist.Expert ensuring accurate cash application through process, managing credit and wired payment, investigate delinquent accounts, and schedule them for processing write collection letters and notices.Investigating issues, gather uncollected payment terms.Analyse review account performance, recommend plan action on past due account, investigating bankruptcy claims.Help and support team members by providing training, coaching, floor walking along with job shadowing and buddying new comers.My assests are: strong organizational, supervisory and multitasking competences.Excellent verbal and written communication as well as interpersonal skills. Very good attitude in workgroups and under pressure.Very good knowledge on bank direct debit issues and processes.Capable to work on most platform MacOS, Windows or Linux,Siebel, Oracle, Nimbus, excel, outlook, html and css design, photoshop, xpress, Microsoftsuite, siebel, ticket remedy, xtract, bcn matrix, business object, erp, oracle9, Logic soundforge, Avid, Premiere.