Franco Padovani Email & Phone Number

Remote

Assisting in the development of project plans, timelines, and budgetsCoordinating and scheduling project tasks and activitiesManaging project documentation, including reports, minutes, and correspondenceCommunicating with team members, stakeholders, and clients to ensure project goals are metIdentifying and mitigating project risks and issuesCoordinating and tracking project progress, including monitoring budgets and schedulesProviding administrative support to the Project Manager and team membersMaintaining project records and files, including project plans, reports, and documentation

Transform app designs into front-end code with HTML, CSS, and JavaScriptExperience with JavaScript frameworks such as React, Angular, and VueWorking knowledge of SEO principlesExperience with JavaScript libraries such as jQuery and BootstrapWork with back-end developers to integrate UI components with APIs anddatabasesWrite high-quality, scalable, and reusable codeExperience with GIT and Github repositories.Experience talking with customers to find the best solutions that fits theirneeds.

Managed and responded to customer support tickets via ZendeskIdentified customer issues and provided comprehensive and friendlysolutions.Utilized company knowledge base to access relevant information for issueresolution.Escalated complex problems to appropriate teams for specializedassistance.Maintained detailed records of customer interactions and solutionsprovided.Ensured high levels of customer satisfaction through empatheticcommunication.Collaborated with team members to improve support processes andcustomer experience.

Provincia De Buenos Aires, Argentina

Managed Access databases converting complex data into easy-to-interpret dataPerform reserach to collect and record industry dataOffered office-wide software support and training , troubleshooting issues andoptimizing usageDeveloped and updated spreadsheets and databases to track, analyze andreport on performance and sales data.Imput financial data and produce reports using Axoft Tango Gestion.Investigation on daily variances uncovered with reports and corrected errors toresolve discrepanciesCompleted monthly payroll for client´s employees , including calculating taxes,vacation and sick time.

Frontend Developer

Front-end Web Developer HTML , CSS Javascript , Git , GitHub Frameworks React JS

Secundario, Social Sciences