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@avature.net
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Franco Perino is listed as Team Manager @ Avature | Customer Success, Process Improvement, Leadership at Avature, a with 782 employees, based in Madrid, Community of Madrid, Spain. AeroLeads shows a work email signal at avature.net and a matched LinkedIn profile for Franco Perino.
Franco Perino previously worked as Global Integration Services Manager at Avature and Customer Solution Management, Team Manager at Avature. Franco Perino holds Master'S Degree, Big Data & Business Intelligence + Digital Business from Eneb - Escuela De Negocios Europea De Barcelona.
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I'm a Team Manager at Avature, a leading SaaS company that provides innovative solutions for talent acquisition and management. I lead a multicultural team of 10-12 to implement high-value projects for Forbes 500 companies, delivering the best candidate and employee experience.With four years of experience in customer success, process improvement, and problem-solving, I have achieved remarkable results for our customers and my team. For example, I redesigned our team reporting toolkit to measure performance and identify areas of opportunity proactively, which led to significant improvements in team queue time, project lead time, turnover rate, and touch times. I also mentored three key team members and enabled their promotion readiness ahead of schedule.I have a Bachelor of Business Administration degree from Universidad de San Andrés and a Global Business certificate from FH Joanneum, where I gained international management skills and a passion for learning. I'm deeply interested in leadership development, customer success, and business intelligence, and I'm always eager to take on new challenges and opportunities. Outside of work, I'm an adventurous traveler and an avid learner. I also enjoy meeting new people over a cup of coffee, virtual or not. Feel free to reach out to me at franco.perino@outlook.com or DM me on LinkedIn.
Listed skills include Web Afip.
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Madrid, Community Of Madrid, Spain
- Lead global team of 20 specialists implementing complex software integrations for Fortune 500 clients- Manage end-to-end integration processes to optimize performance and ensure client satisfaction
Madrid, Community Of Madrid, Spain
Redesigned our team reporting toolkit to measure performance and identify areas of opportunity proactively. This led to:- Reduced team queue time by 80% in 3 months by redefining the roles and responsibilities of our team members- Reduced average project lead time by 45% in 6 months by leading a cross-team process improvement initiative- Improved turnover rate from 15% to 2.5% in 6 months by outlining career options for the team and skills needed for each- Successfully led a team that reduced touch times by 50% in 6 months by adopting agile methodologies and time management techniques- Mentored three key team members and provided development opportunities that enabled their promotion readiness ahead of the average timeline.
Buenos Aires, Argentina
- Renewed a strategic customer for a three-year contract worth 600k €- Implemented an Account Plan that turned a struggling Customer into a strategic advocate in 9 months- Achieved a 5/5 Customer Satisfaction for a portfolio of 7 enterprise accounts
Buenos Aires
- Provided timely support to Account Managers by handling time-sensitive requests- Implemented complex solutions to business-critical HR-related processes- Led implementation projects involving several roles and teams
Buenos Aires
- I undertook activities of planning, development, and conclusion of the auditing process.- I prepared the reports with the samples to analyze. - I collected and analyzed the client's information as requested by the auditing team.
- I processed bank statements from foreign accounts.- I prepared all the necessary information in order to make the client's tax reports.- I processed payroll information from foreign companies.
Activities and Societies: Public Speaking Club
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Franco Perino works for Avature.
Franco Perino is listed as Team Manager @ Avature | Customer Success, Process Improvement, Leadership at Avature.
AeroLeads has found 1 work email signal at @avature.net for Franco Perino at Avature.
Franco Perino is based in Madrid, Community of Madrid, Spain while working with Avature.
Franco Perino has worked for Avature, Ey, Kpmg Argentina, and Pwc Argentina.
You can use AeroLeads to view verified contact signals for Franco Perino at Avature, including work email, phone, and LinkedIn data when available.
Franco Perino holds Master'S Degree, Big Data & Business Intelligence + Digital Business from Eneb - Escuela De Negocios Europea De Barcelona.
Franco Perino is listed with skills including Web Afip.
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