Franco B. is a Account Manager at Thynk Software LTD. He possess expertise in microsoft crm, business analysis, crm, business process, requirements analysis and 44 more skills. Colleagues describe him as "Franco's Microsoft Dynamics CRM knowledge and expertise seems to know no bounds. I had the opportunity to observe him in both sales engagements and the implementation and customisation of our own instances of MS CRM at the two companies we worked for and can recommend him unreservedly for any Microsoft Dynamics CRM implementation of any size. " and "I had the pleasure of working with Franco for a period at Santam where he assumed a Team Lead position responsible for the smooth operations of the Dynamics CRM environment, and in doing so effectively manage the business and IT stakeholders. He is a passionate leader, and a strong advocate for Dynamics CRM, and is committed to ensuring the correct path is followed, based on best practices within the product toolset and is able to effectively articulate this to a variety of audiences. He is a hard working, and thorough in all that he undertakes, and sets a high standard for himself and his team, leading by example and inspiring others through these actions. He is very much process driven, and thrives on ensuring that each challenge is not only overcome, but that steps are put in place to limit the impact in the future, as well as document the resolution for future use."