Ben Franco Email & Phone Number

Allston, Ma

• Oversee the operation of the Ed Portal and the delivery of 350+ events and programs annually• Responsible quantitative and qualitative data collection to enable program evaluation, program improvement and impact reporting• Direct Health & Wellness and Digital Literacy and Learning programmatic work, enabling members of the Ed Portal community to strengthen their technical skills, develop healthy habits and continue personal and profession growth • Manage two direct reports, and a team of nine staff members

Boston, Massachusetts, United States

• Responsible for qualitative and quantitative data collection and reporting• Direct operations budget and support budgeting and spending oversight for entire Ed Portal• Oversee operational delivery of programs and events • Develop and implement systems and policies that clarify performance expectations, enable operational efficiency, and facilitate compliance with university policies and safety regulations• Serve as liaison to advisory board, City of Boston agencies, faculty advisors, and university stakeholders• Manage two direct reports, and a team of seven staff members

Brookline, Ma

The Board of Selectmen is composed of five members who are elected for three-year terms. As the Chief Elected and Executive Officers of the Town, the Selectmen are vested with all the municipal authority not specifically retained by the Town's legislative body, Town Meeting. The Selectmen appoint a Town Administrator, responsible for the daily management of the Town, whose powers are specified in Chapter 270 of the Massachusetts Acts of 1985, as amended.The Selectmen issue the warrants for Town Meetings and make recommendations on the warrant articles; initiate legislative policy by inserting articles in Town Meeting Warrants and then implement the votes subsequently adopted. They adopt town administrative policies; review and set fiscal guidelines for the annual operating budget and the six-year capital improvements program and make recommendations to Town Meeting on the same.The Selectmen appoint department heads and members of most official boards and commissions; hold public hearings on important town issues and periodic conferences with agencies under their jurisdiction and with community groups; represent the Town before the General Court and in all regional and metropolitan affairs; and enforce Town By-Laws and regulations.The Selectmen also serve as the licensing board responsible for issuing and renewing over 600 licenses in more than 20 categories, including common victualler, food vendor, liquor, lodging house, open-air parking lot, inflammables, special events and entertainment.

Cambridge, Ma

• Manage the creation of reports and publications, including: ◦ An Ecosystem of Innovation ◦ Facts & Impact ◦ Harvard Impact Study• Develop innovative measures of Harvard’s impact• Monitor and research evergreen University performance metrics• Assist with the development and implementation of advocacy strategy • Brief senior University leadership as requested

Cambridge, Ma

• Coordinated the analysis of the economic impact of the Harvard’s twelve academic units and affiliated hospitals on the local, state and national economies• Monitored and research sensitive municipal and state public policy matters• Briefed University leadership as requested• Oversaw the public affairs intern program

I was an appointed member of Brookline’s Advisory Committee, and between June 2011 and my resignation from the committee, I was the chair of the Administration and Finance sub-committee of the Advisory Committee. The Advisory Committee is the Finance Committee of the Town of Brookline. This means that the Committee writes the Town Budget. The Committee also conducts hearings and provides guidance to Brookline's Town Meeting on all matter that the Town Meeting is asked to vote on. The Administration and Finance sub-committee of the Advisory Committee is responsible for reviewing and recommending action of several departmental budgets within the larger Town budget (Town Clerk, Finance Department, Deb and Interest, Unclassified, Selectmen, Advisory Committee, and Information Technology). The sub-committee also recommends action of other matters assigned to it by the Chairman of the Advisory Committee.

Boston, Ma

• Managed the Senator’s legislative portfolio of 108 bills including several concerning cost containment and substance abuse bills• Reviewed and evaluated proposed health care policy changes • Continued to perform the duties of Budget and Communications Director

Boston, Ma

• Managed Senator Tolman’s budget priorities and monitored and briefed the Senator about the Commonwealth’s budget situation• Tracked the Senator’s legislative portfolio in eleven legislative committees • Oversaw all office-constituent communication

Wellesley Hills, Ma

• Member of the team that implemented a new Customer Service application• Traveled to Lethbridge, Alberta to train new Customer Service Representatives• Taught several training classes for new Customer Service Representatives • Served as the “Subject Matter Expert” in the writing of new training manuals

Wellesley Hills, Ma

• Answered questions from brokers and policy owners about life insurance policies• Helped with the transition to a new customer service site in Lethbridge, Alberta• Aided in the training of new Customer Service Representatives • Member of the team that designed a new customer service software application

I was responsible for the day-to-day running of former Mayor Stan Usovicz's re-election campaign. My responsibilities included but were not limited to: press management, volunteer coordination, media buys, as well campaign strategy.

Msc, Politics & Government In The European Union

Ba, Government