Technical Support And Managed Service Engineer
Current
Aug 2018 - Present
AeroLeads people directory · profile
Franco Caserta Email & Phone Number
Technical Support and Managed Service Engineer
at
PMCS GmbH & Co. KG
1 work email found
@caserta.de
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Technical Support and Managed Service Engineer
Location
Idstein, Hesse, Germany
Company size
Who is Franco Caserta? Overview
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Quick answer
Franco Caserta is listed as Technical Support and Managed Service Engineer at PMCS GmbH & Co. KG, a with 206 employees, based in Idstein, Hesse, Germany. AeroLeads shows a work email signal at caserta.de and a matched LinkedIn profile for Franco Caserta.
Franco Caserta previously worked as Senior Site Support Analyst at Ace European Group Limited and 1st und 2nd Level Support at German Stock Exchange. Franco Caserta holds It Fachinformatiker - Systemintegration, It Fi Systemintegration; Mcse from Hanz Computersysteme.
Company email context
Email format at PMCS GmbH & Co. KG
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{first}@caserta.de
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AeroLeads found 1 current-domain work email signal for Franco Caserta. Compare company email patterns before reaching out.
Profile bio
About Franco Caserta
Franco Caserta is a Technical Support and Managed Service Engineer at PMCS GmbH & Co. KG. He possess expertise in insurance, microsoft office, business analysis, general insurance, microsoft access and 15 more skills. He is proficient in Italian and English. Colleagues describe him as "Franco is an extremely fast responder to network issues, especially when this involves access authorization, data security, and structure planing. End-user support and reporting are exemplary. His knowledge of infrastructure requirements, combined with practical solutions to unique situations involving diverse environments and hardware round out his capabilities as a highly qualified system administrator. A fine asset to any company and strongly recommended." and "Franco is a dedicated professional with an outstanding attitude. He works well in team environments and contributes to make the team stronger. He is analytical and methodical. Very easy to work with."
Listed skills include Insurance, Microsoft Office, Business Analysis, General Insurance, and 16 others.
Current workplace
Franco Caserta's current company
Company context helps verify the profile and gives searchers a useful next step.
Pmcs Gmbh & Co. Kg
4 roles
Franco Caserta work experience
A career timeline built from the work history available for this profile.
Senior Site Support Analyst
zuletzt 7 ½ Jahre Senior Support Analyst bei ACE European Group LimitedKoordination der Einsätze von Fremdfirmen, Technische Betreuung wichtiger Kundenevents, Schnittstelle zwischen IT und Business in diversen Bereichen, BCP/IT Notfallmanagement, Planung und Durchführung von Projekten u.a. der IT Struktur bei Umzügen oder Neueröffnung von Außenstellen und Home Offices.2nd und 3rd Level Support der Benutzer in Deutschland und Österreich – unterstützend für andere Standorte in Europa. Support und Verwaltung der iPhones und Canon Kopier- und Drucksystemen (Uniflow).zuvor 5 ½ Jahre Site Support Analyst bei ACE European Group LimitedVerantwortung für Support (ca. 200 Benutzer) und Projekte in Deutschland, Schweiz, Österreich und unterstützend für Italien und Niederlande. Support und Verwaltung der Blackberry Mobiltelefone.
Aug 2003 - May 2018
1St Und 2Nd Level Support
Kit Test von neuen Software Releases;1st und 2nd Level Support der Handelsysteme Eurex, Xetra, CCP und CBOT (Chicago Board of Trade); Zusammenarbeit mit dem anderen Teams wie 3rd Level Support, Netzwerk Team, Operations, etc;Nutzung der Ticket Systeme "Clarity" und "Service Center"
Aug 2001 - Mar 2003
Service Engineer
Hanz Computer Systeme
Planung und Installation der IT Infrastruktur, Hardware, Software, Netzwerke,Kundensupport telefonisch und vor OrtUnter anderem Projekte wie:- Holtermann / PUK Consult: Planung und Implementierung eines Exchange 2000 Servers mit 5 Domains und Webaccess - Stadtverwaltung Bad Soden: Planung des Netzwerkes (Infrastruktur, Server, WS, Printserver, Plotter, etc) - Gemeinde Niederbrechen: Planung und Installation der EDV Infrastruktur Implementierung der NT Domäne und Anbindung an das KGRZ (Kommunales Gebietsrechenzentrum), Betreuung und Support des Netzwerkes- Gemeinde Hünfelden: Planung und Installation des Gemeindenetzwerkes.Migration von Novell auf Windows NT Domäne und Anbindung an das KGRZ Wiesbaden (Kommunales Gebietsrechenzentrum)Betreuung und Support des Netzwerkes- Drache Umwelttechnik: Planung und Anbindung mehrerer Verwaltungsgebäude und Produktionshallen an das vorhandene LAN per Glasfaser Backbone und RJ45 UnterverteilungImplementierung der Sicherheitsstruktur
Aug 1998 - Jul 2001
Team & coworkers
Colleagues at PMCS GmbH & Co. KG
Other employees you can reach at serviceware-se.com. View company contacts for 206 employees →
BB
Boyan Botsev
Colleague at Pmcs Gmbh & Co. KgSofia, Sofia City, Bulgaria
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LM
Lucas Maier
Colleague at Pmcs Gmbh & Co. KgIdstein, Hesse, Germany
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EH
El Hassan Mehdioui
Colleague at Pmcs Gmbh & Co. KgTübingen, Baden-Württemberg, Germany
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HD
Henning Dey
Colleague at Pmcs Gmbh & Co. KgFrankfurt Rhine-Main Metropolitan Area, Germany
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TG
Turhan Gül
Colleague at Pmcs Gmbh & Co. KgGermany
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MR
Matthias Rohe
Colleague at Pmcs Gmbh & Co. KgPoing, Bavaria, Germany
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LM
Lluc Matas Pomar
Colleague at Pmcs Gmbh & Co. KgPalma, Balearic Islands, Spain
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AK
Anita Klink
Colleague at Pmcs Gmbh & Co. KgMülheim An Der Ruhr, North Rhine-Westphalia, Germany
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PE
Paul Engel
Colleague at Pmcs Gmbh & Co. KgBerlin, Germany
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VS
Verena Sattler
Colleague at Pmcs Gmbh & Co. KgHadamar, Hesse, Germany
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Boyan Botsev
Colleague at Pmcs Gmbh & Co. KgSofia, Sofia City, Bulgaria
View →
LM
Lucas Maier
Colleague at Pmcs Gmbh & Co. KgIdstein, Hesse, Germany
View →
EH
El Hassan Mehdioui
Colleague at Pmcs Gmbh & Co. KgTübingen, Baden-Württemberg, Germany
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HD
Henning Dey
Colleague at Pmcs Gmbh & Co. KgFrankfurt Rhine-Main Metropolitan Area, Germany
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TG
Turhan Gül
Colleague at Pmcs Gmbh & Co. KgGermany
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MR
Matthias Rohe
Colleague at Pmcs Gmbh & Co. KgPoing, Bavaria, Germany
View →
LM
Lluc Matas Pomar
Colleague at Pmcs Gmbh & Co. KgPalma, Balearic Islands, Spain
View →
AK
Anita Klink
Colleague at Pmcs Gmbh & Co. KgMülheim An Der Ruhr, North Rhine-Westphalia, Germany
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PE
Paul Engel
Colleague at Pmcs Gmbh & Co. KgBerlin, Germany
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VS
Verena Sattler
Colleague at Pmcs Gmbh & Co. KgHadamar, Hesse, Germany
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2 education records
Franco Caserta education
It Fachinformatiker - Systemintegration, It Fi Systemintegration; Mcse
Hanz Computersysteme
Fachhochschulreife Wirtschaftsinformatik, Wirtschaftsinformatik
Fds Limburg
FAQ
Frequently asked questions about Franco Caserta
Quick answers generated from the profile data available on this page.
What company does Franco Caserta work for?
Franco Caserta works for PMCS GmbH & Co. KG.
What is Franco Caserta's role at PMCS GmbH & Co. KG?
Franco Caserta is listed as Technical Support and Managed Service Engineer at PMCS GmbH & Co. KG.
What is Franco Caserta's email address?
AeroLeads has found 1 work email signal at @caserta.de for Franco Caserta at PMCS GmbH & Co. KG.
Where is Franco Caserta based?
Franco Caserta is based in Idstein, Hesse, Germany while working with PMCS GmbH & Co. KG.
What companies has Franco Caserta worked for?
Franco Caserta has worked for Pmcs Gmbh & Co. Kg, Ace European Group Limited, German Stock Exchange, and Hanz Computer Systeme.
Who are Franco Caserta's colleagues at PMCS GmbH & Co. KG?
Franco Caserta's colleagues at PMCS GmbH & Co. KG include Boyan Botsev, Lucas Maier, El Hassan Mehdioui, Henning Dey, and Turhan Gül.
How can I contact Franco Caserta?
You can use AeroLeads to view verified contact signals for Franco Caserta at PMCS GmbH & Co. KG, including work email, phone, and LinkedIn data when available.
What schools did Franco Caserta attend?
Franco Caserta holds It Fachinformatiker - Systemintegration, It Fi Systemintegration; Mcse from Hanz Computersysteme.
What skills is Franco Caserta known for?
Franco Caserta is listed with skills including Insurance, Microsoft Office, Business Analysis, General Insurance, Microsoft Access, Projektmanagement, Ticketing Systeme, and It Service Managment.
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